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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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April 24, 2024

Thank you, Isaac. I received a message that my payment didn’t go through…what’s this about? More

by GONZRAF13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
April 24, 2024

The service was fair and honest. The service coordinator keeps you posted with regards to how long the job will take. Everyone is super courteous and respectful of your time. I wo More

by carolespadafora
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Monrovia CDJR your first choice for service!

April 24, 2024

Javier was most accommodating to my work schedule got me a Lyft ride to and from work. Service team had my car available and serviced with a couple of hours thank you again to Javier and the service team 👍 More

by poolm22.jm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Apr 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us the highlights of your service visit with Javier! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

April 21, 2024

Service is great, but the seating area is so uncomfortable, the chairs are not comfortable to sit in at all. Wish you guys had better and more comfortable seatings. More

by jonesmasha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
April 19, 2024

Nice people great service I'll come every time here and just finished recall for my eco diesel!thx More

by dafengge8458
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Apr 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Monrovia CDJR!

April 19, 2024

Tony Walker manages the service department and his high standards and hands on management skills make this place exceptional. My Jeep is 10 years old and had a complicated air suspension problem. This team More

by lynn.kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Walker in the Service Department is an expert at customer service.
Apr 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you, Lynn! We're pleased you had another great service experience with us, and that Tony made sure your Jeep was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

April 19, 2024

As always, I was provided with great service and they explained everything that needed to be done with details. Thank you!! More

by sfaja21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Apr 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our awesome team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

April 18, 2024

So far Monrovia dodge did a good job, i used to go to another dealer for service but they tried to scam me, so now i hope this dealer is really honest with the customers. Josh was really attentive and pr More

by HURTADOSAUL81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Apr 19, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Providing immaculate and quality service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that Josh's efforts could meet your satisfaction! We are thrilled to know that he was really attentive and professional. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

April 18, 2024

Everybody was great. Everybody was professional very nice and helpful. I will recommend all my friends to this dealership, family as well. More

by jbjdpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Apr 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing and recommending Monrovia CDJR!

April 17, 2024

Wendale always makes it easy and provides the best service . I look forward to coming in. For services . I never feel like it’s a drag to go . More

by mejia.cynthia86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
Apr 18, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us the highlights of your service visit with Wendell! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

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