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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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May 09, 2024

Allen assisted me when I had a recall on my vehicle . He was very helpful ! More

by tozkano35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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May 09, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing positive feedback on Allen! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Allen provided for you. We look forward to your next visit!

May 09, 2024

The service department took care of all the issues I had and answered all my questions as well More

by Sam.flores77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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May 09, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job, Sam! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

May 07, 2024

Service department! Fantastic stellar service and professionalism. Isaac provided very informative and on time service. More

by blpierce788
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac-Service
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May 08, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for reviewing your service visit! We're delighted the value of Isaac's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

May 06, 2024

didnt fix he issue with windshield wiper. Texted back to contact and never heard back. More

by specialj21
Recommend Dealer
No
Employees Worked With
Josh
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May 06, 2024

Great customer service. My car was completed in good time and and my service person Josh was excellent. More

by josejo129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eddie Gonzalez
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May 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us the highlights of your service visit with Josh! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 06, 2024

Josh Wagner was very courteous and helpful. He suggested a service that was needed on my vehicle. More

by carrvic1226
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner II
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May 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Josh provided you with a thorough and informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

May 05, 2024

Exceptional service, Javier at the service department helped me with my vehicle’s maintenance. Got my car back quick and clean! Will come back any time I need repairs. More

by Javier Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier from service department
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May 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Javier, thanks for taking the time to review your service experience! We're happy Javier handled your visit with great care and got you safely back on the road in a timely manner. Thank you for choosing Monrovia CDJR for your vehicle's needs!

May 05, 2024

I always feel good here! Now I can come as long as I've been coming! I changed my dealer to you guys. Ty for everything More

by like1you2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac/ service
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May 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

That's so good to hear! Thank you for sharing your feedback and having complete confidence in our team to handle your automotive needs. We hope you won't hesitate to let us know when we may assist you again.

May 05, 2024

The service department is easy to work with. Fred was very helpful and kept me informed. More

by jillsumiyasu
Recommend Dealer
Yes
Employees Worked With
none
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May 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Fred! We're glad he addressed your vehicle's service process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

May 02, 2024

Great experience. Alan was kind and professional. Quick return. Better than my experiences downtown La. More

by mcruz101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan in service
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May 03, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking the time to review your service experience! We're happy Alan got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

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