Monrovia Chrysler Dodge Jeep Ram - Service Center

Took my gladiator in for a proper oil and filter change. They ended up doing these jobs noted on the receipt : 1 syn full oil change. 2 tire rotation. 3 Repl eng air filter. 4 replace incabin fltr. 5 Brake They ended up doing these jobs noted on the receipt : 1 syn full oil change. 2 tire rotation. 3 Repl eng air filter. 4 replace incabin fltr. 5 Brake fluid srv. 6 complete fuel srv. 7 Multipoint insp. 8 tire pressure check. Total of $731. I took it in on June 6th 2025 at 11:30AM, they completed really quick and by 3PM it was done according to them. That same day as I was driving on a freeway onramp traveling a slight uphill curve at a speed of 40mph, the front 2 wheels started shaking or jumping uncontrollably I had never experienced anything like it the steering wheel had no control over the wheels. I took it in after the 4th time it started shaking and jumping on its own. The truck had no problems until that service they did to it. The mechanic said It was a part that usually gets worn out over time but I have only had for a few months I don't drive it much either so now im feeling like I got screwed More

Took my car in and Stephanie was great help! I explained to her what was going on with my car and she was able to get the appropriate person to look and fix the issue. She also kept me updated s I explained to her what was going on with my car and she was able to get the appropriate person to look and fix the issue. She also kept me updated since I did have to leave my car there for a day. More

Stephanie was most helpful. No hassles, no unwanted upsells, timely. I will be back for next service. No hassles, no unwanted upsells, timely. I will be back for next service. More

Service was great. Concerned they’d floor my hellcat when they went around the block. But the customer service was solid. They kept in touch often and let me know what Concerned they’d floor my hellcat when they went around the block. But the customer service was solid. They kept in touch often and let me know what was going on. More

The service part is great. The work was done well & timely. However, the increasing hourly rates keep increasing & are excessive.. $300 to replace the buckle on my seat beat - The work was done well & timely. However, the increasing hourly rates keep increasing & are excessive.. $300 to replace the buckle on my seat beat - really! Love my Ram truck but, I will look into other brands service fees when I purchase my next truck. More

It's not the same service as it was when you guys where on Mountain Ave. Different personal, much younger. I don't think they believe the customer should be top priority. on Mountain Ave. Different personal, much younger. I don't think they believe the customer should be top priority. More

El personal es cordial y atento en especial Javier. Estoy muy agradecido por su atención Estoy muy agradecido por su atención More

Stephanie was great! She notated the issues with my vehicle upon arrival and provided a rental so I could get home. She gave updates on my vehicle and notified me once it She notated the issues with my vehicle upon arrival and provided a rental so I could get home. She gave updates on my vehicle and notified me once it was ready. More

Mu buen servicio excelente trabajo rapido lo recomiendo , buena atención al momento de recibir y entregar tu vehículo. buena atención al momento de recibir y entregar tu vehículo. More

Very helpful and knowledgeable. Quick service as well. Definitely will be coming back again for service Quick service as well. Definitely will be coming back again for service More