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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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May 22, 2024

Excellent service by Javier Gonzalez. Very satisfied with the service that was provided for my Jeep. They made me feel right at home! More

by ramonfranco30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Ramon, thanks for taking a moment to let us know how helpful you found this visit! We're delighted Javier provided you with all the answers you needed to make this a positive experience. We're happy to be of service to you and your Jeep!

May 22, 2024

I was taken care of by Josh Wagner and I have to say he went above and beyond to understand and help me through my repair. He was very attentive and made me feel like he cared and wanted to help me. He kep More

by Sam.flores77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wagner
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Sam, thank you for sharing positive feedback on Josh! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Josh provided for you. We look forward to your next visit!

May 21, 2024

Great service very attentive quik service friendly the entire staff is great keep up the great work More

by idrivesafe4u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

May 21, 2024

Service advisor Javier was professional and kind. Went over all service with me and was thorough More

by adamjholliday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Adam, thank you for recognizing Javier's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Javier and the Monrovia CDJR team may serve you.

May 21, 2024

Isaac was amazing. He keep me in the loop every step of they way and explained the issue with my vehicle. I appreciated it especially since we have had so many issues w More

by klabomme1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Isaac's helpful communication. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

May 21, 2024

Fred was great in helping me out with parking brake problem. He got it fixed on the same day and kept me updated through the process. Highly recommend Monrovia CDJR for service. More

by airfreeflight
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Fred! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

May 21, 2024

Great customer service. Detailed explanation for the recommended additional services. Communicated when my vehicle was complete. More

by lyserna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know how satisfied you were with this experience!

May 19, 2024

Javier was professional, thorough and kept me updated on the status of my vehicle. excellent customer service all around. Drove 45 mins to get here due to unpleasant experiences at dealers near me. More

by candicem357
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier in service
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Candice, thank you for reporting on the exceptional work Javier and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Monrovia CDJR!

May 18, 2024

Very helpful and descriptive. Allen explained everything very well. It was expensive, but I didn't feel uncomfortable paying what was due. More

by ivansokolov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us about your service visit with Allen! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

May 18, 2024

Alan was fantastic. Very helpful with my first time experience servicing my car at this dealership. More

by Abc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
May 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're happy Alan handled your visit with great care and got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

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