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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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June 07, 2024

Alan was an excellent rep he help me with a problem I had so I wouldn’t have it going forward More

by neshabroyles123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Jun 10, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Alan provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

June 06, 2024

Josh was an excellent service advisor. The work was done in a timely manner. I think the alignment on my Mojave might not be excellent, but I will let time tell me that. I was disappo More

by markr4840
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh
Jun 11, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for letting us know how satisfied you were with the service Josh provided for you at this visit. We appreciate your comments and the thought behind them, and will be sharing your feedback with management. Thanks for always choosing Monrovia CDJR.

June 06, 2024

Javier was attentive and knowledgeable. He addressed all of my concerns and communicated status of my service very well. More

by lloyd DeForrest
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
javier
Jun 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

lloyd, Thank you so much for leaving Javier this amazing review! We are glad to hear that Javier took exceptional care of you and your automotive needs. We are happy to know that he was attentive and knowledgeable. Please do not hesitate to let us know how we may be of further service to you.

June 05, 2024

Javier was excellent and listened to what I had to say and tell him most alertly. He complied to what I asked. Thank you for washing my van too. that was so very kind of you to do this. More

by adriansansone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Didnt get the name of the young man who brought me the van after he washed it. He was most kid also.
Jun 07, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Adrian, We are grateful for you leaving Javier this extraordinary review! We are thrilled to hear that Javier took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he listened to what you had to say and washed your van after service was complete. Please drive safely and do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Javier, our service advisor, was awesome! He is so knowledgeable about Jeeps. We were so impressed! He is kind and goes over and above to provide excellent service. We will return to him ever More

by Joann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Jun 04, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Joann, Thank you so much for leaving Javier this positive review! We are glad to hear that Javier took great care of you and your Jeep needs. We are happy to know that he was knowledgeable and Kind. Please do not hesitate to let us know how we may be of further service to you.

June 02, 2024

Issac was great! He kept me informed of the status of my vehicle every step of the way. More

by lwilson0508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jun 04, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving Isaac this fantastic review! We are glad to hear that Isaac took amazing care of you and your automotive needs. We are happy to know that he was great and kept you informed on your vehicle every step of the way. Please do not hesitate to let us know how we may be of further service to you.

May 31, 2024

The service team is quick and thorough. And are very easy to communicate with. Thanks More

by Steve newquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac in service
May 31, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Steve, thanks for letting us know our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

May 29, 2024

Josh Wagner provided great service when I took in my car in to get serviced. He was very kind and knowledgeable, was able to assist and answer all my questions. Great service! More

by Jannett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
May 31, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with Josh's assistance, Jannett! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

May 25, 2024

Bad service overall. The service advisor Alan Megard added a service to my car when it didn’t need it and they still charge me for it. When I went to pick up my car, I re More

by nepomuceno3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alan Megard Service Dept
May 24, 2024

My problem was solved and all instructions I gave were followed to the letter, so great service and thank you! More

by davide.lasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
May 28, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a fantastic job with your vehicle's service needs! We appreciate your kind words, and hope you'll continue to choose Monrovia CDJR for all your automotive needs.

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