Monrovia Chrysler Dodge Jeep Ram - Service Center
Monrovia, CA
1,128 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center
Does not keep promises Same day service took two weeks Waited 9 months for recall parts to show up Waited 2 weeks for blank keys Does not know how to perform services Saying car is too new for 2 weeks Waited 9 months for recall parts to show up Waited 2 weeks for blank keys Does not know how to perform services Saying car is too new for 2 years is bogus Came to pickup but window would not work properly had to argue to get fixed same day TPS went off a few miles from dealer with 10PSI low PHEV. Ot charged More
Great experience. Hansel and the manager helped out a lot. Got the color of car I wanted. Hansel and the manager helped out a lot. Got the color of car I wanted. More
I went in for an oil change and tire rotation this past weekend. Javier Gonzalez provided excellent customer service. He was attentive, knowledgeable, professional, and friendly. He answered all my ques weekend. Javier Gonzalez provided excellent customer service. He was attentive, knowledgeable, professional, and friendly. He answered all my questions with great patience. Although I live in Glendale, I will continue to service my car at Monrovia because of Javier's ability to make me feel I'm in safe hands at your dealership. He is a great representative and you're lucky to have him! More
I will only ever go to the Monrovia location for service, they are friendly and professional. They always offer me a ride home/back even when the service is only going to take an hour or two, and even wash m they are friendly and professional. They always offer me a ride home/back even when the service is only going to take an hour or two, and even wash my car unprovoked. 10/10 customer service. Especially compared to the Glendale location, which I will never be going back to. More
Xavier was our service advisor and he was excellent! We have two hybrid Wranglers that were having the same issue with our charging system. Xavier made arrangements to see our Jeeps back to back making We have two hybrid Wranglers that were having the same issue with our charging system. Xavier made arrangements to see our Jeeps back to back making it easy for us to drop them off for service. He was really amazing to work with and we really appreciate him! More
Very bad experience they don't care of you and never answer the call when try to call answer the call when try to call More