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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,128 Reviews

1,128 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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October 03, 2024

Very good service and customer service, especially very good attention from Javier Gonzales very good service More

by Ramirezlidia46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzales service dpt
October 02, 2024

Does not keep promises Same day service took two weeks Waited 9 months for recall parts to show up Waited 2 weeks for blank keys Does not know how to perform services Saying car is too new for 2 More

by wb6cia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
October 01, 2024

Great experience. Hansel and the manager helped out a lot. Got the color of car I wanted. More

by Richard Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2024

I have always been satisfied with the service I receive. Fred (Service Department) has always been very helpful. He is a 5 star rated !!! More

by luis59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred. service department
October 01, 2024

Great attention, excellent service, had me in and out quickly and I was able to keep a productive day. Thanks. More

by orozco_laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
September 30, 2024

I went in for an oil change and tire rotation this past weekend. Javier Gonzalez provided excellent customer service. He was attentive, knowledgeable, professional, and friendly. He answered all my ques More

by anavasquez1930
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
September 28, 2024

I will only ever go to the Monrovia location for service, they are friendly and professional. They always offer me a ride home/back even when the service is only going to take an hour or two, and even wash m More

by angelicanhorsman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Moron-Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 28, 2024

Xavier was our service advisor and he was excellent! We have two hybrid Wranglers that were having the same issue with our charging system. Xavier made arrangements to see our Jeeps back to back making More

by Edelawari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xavier- service dept
September 28, 2024

Very bad experience they don't care of you and never answer the call when try to call More

by yonyromero90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gilbert Tobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 27, 2024

Great service and friendly technicians. They respect your time and offer rides and refreshments. Pleasant experience. More

by btkenworthy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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