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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,022 Reviews

1,022 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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June 26, 2024

We’re torn with rating your service center. On one hand communication with Issac was very good and he’s a valuable employee. On the other hand our experience doesn’t match with what OTHER More

by norman.collar
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac
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June 24, 2024

Fast, easy service for my first time at Monrovia Chrysler Dodge Jeep Ram auto dealership. More

by nerdspartahq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Jun 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Monrovia CDJR!

June 23, 2024

Best service department ever! The team was professional and serviced my car quickly. Thank you! More

by evelynjuarez3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department- Isaac
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Jun 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us the highlights of your service visit, Evelyn! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

June 23, 2024

Service advisor never answered the phone always was sent to voicemail. Scratched my fender called and left a message to advise them for future customers and never got a response back. More

by board.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred service department
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June 22, 2024

Issac was very helpful with the process getting me a rental and returning my Car on time More

by leslyortega1017
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Isaac provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

June 22, 2024

Everyone was very efficient at their position and friendly and Issac was great to work with as my service advisor More

by bobpudas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issac is service
Report | Print
Jun 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know Isaac and our service team did a great job! Making your service visits convenient and thorough are our top priorities. We hope to do the same at your next visit!

June 22, 2024

Good service the service advisor Isaac Borquez take care of this cases Will ask for him when I come back More

by aleelaurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Jun 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for reporting on the exceptional work Isaac and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Monrovia CDJR!

June 22, 2024

Found Monrovia Chrysler Dodge Jeep Ram to be friendly and honest. Will be returning to Monrovia Chrysler Dodge Jeep Ram. More

by davejsargent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Jun 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you liked this service visit, Dave! We're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Monrovia CDJR your first choice for service.

June 22, 2024

Great communication with the reports throughout the service repairs to keep updated. Issac was very helpful More

by leslie.espana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Jun 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Leslie, thanks for stopping by to share your 5-star review of Isaac! We're glad he addressed your vehicle's repair process with plenty of communication. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

June 19, 2024

Javier made my visit very easy. He was upfront and honest with the prices and even gave me a discount. More

by joepgarofalo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Report | Print
Jun 19, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Joe, thanks so much for your thoughtful feedback! We're happy Javier handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

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