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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,063 Reviews

1,063 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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July 28, 2024

Javier customer service was great. But im a bit unsatisfied on how my car was washed, I don’t think they even scrubbed the car so it still had yellow spots all over my black car. And More

by roalbanilo
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service rep Javier
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July 28, 2024

Our service representative was awesome and did an outstanding job. We were pleased. Keep up the great work! More

by hurtad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept.
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Jul 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

July 27, 2024

The service advisor did an amazing job of getting us back on the road in a timely manner and communities with us very often. More

by crystal22stars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac borquez
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Jul 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

That's great to hear! We're always striving to give our customers the best experience possible. Thanks for letting us know your visit was attentive and convenient.

July 26, 2024

They were very attentive and quick to respond when asked questions as well as the service . More

by eblanco1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac in the service department
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Jul 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us the highlights of your service visit! It is always our pleasure to ensure convenience and value when you place your trust in our team. We look forward to serving you again!

July 25, 2024

Monrovia Chrysler Dodge Jeep Ram Staff at the service department was very courteous and professional More

by quarter9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Jul 25, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for leaving us this incredible review! We are glad to hear that our team took first class care of you and your automotive needs. We are happy to know that they were very courteous and professional. Please do not hesitate to let us know how we may be of further service to you.

July 25, 2024

Excellent service, speedy in and out, comfortable space to wait for car to be done with service. More

by EK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service, Fred
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Jul 25, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

EK1, Providing excellent and quality service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they got you in and out at speed time. We wish you safe travels until we meet again!

July 24, 2024

Alan was very helpful and made the process to service my jeep effortless and understandable to the lay person! More

by lauren.hcwlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
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Jul 25, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Lauren, We are grateful for you leaving Alan this exceptional review! We are thrilled to hear that Alan took excellent care of you and could provide you with thorough and efficient service. We are pleased to know that he was very helpful and made the process effortless and understandable. Please drive safely and do not hesitate to let us know how we may be of further service to you.

July 23, 2024

Isaac was very helpful highly recommend. Explained to me what was the problem and gave me a solution. More

by eguerrero4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
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Jul 23, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for sharing positive feedback on Isaac! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what Isaac has provided for you. We look forward to your next visit!

July 20, 2024

Will never buy another vehicle Monrovia Chrysler Dodge Jeep Ram or any other associated dealership. More

by leolouissimi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
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Jul 22, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for taking a moment to share feedback with us. I do apologize for your experience, and regret whatever circumstances have brought you to this decision. I would definitely like to hear more from you but I cannot identify you in our system with the name given here. Please consider contacting me directly so that I may give your concerns the attention they deserve. Thank you. Tony Walker Service Manager Monrovia CDJR twalker@monroviacdjr.com

July 19, 2024

There's know words for this bad service and the reliability of Chrysler vehicles and performance ! More

by swolfe2493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept
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