Monrovia Chrysler Dodge Jeep Ram - Service Center

All staff are very helpful and efficient on carrying out their job. I am satisfied. their job. I am satisfied. More

Javier is amazing! He takes care of us every time we bring in our Jeeps. He is professional and knowledgeable. We truly appreciate him!! He takes care of us every time we bring in our Jeeps. He is professional and knowledgeable. We truly appreciate him!! More

I purchased a car about a month and a half ago had problems with it and still have a problem that I’m dealing with and I’m probably gonna have to take my vehicle in again. problems with it and still have a problem that I’m dealing with and I’m probably gonna have to take my vehicle in again. More

Fast service, nice people, My car was ready when it was promised. They washed it too. promised. They washed it too. More

Dangerous safety recall not being addressed, could cause fire and harm to people and property due to faulty hybrid battery. Have brought vehicle in twice already for hybrid battery concerns/recalls and call fire and harm to people and property due to faulty hybrid battery. Have brought vehicle in twice already for hybrid battery concerns/recalls and called last year about potential fire hazard concerns with zero help provided. Also needed to bring in 4 other times for recalls or electrical concerns. Told no repair solution at this time and no options provided from dealership. Customer service on this issue has been atrocious. More

Javier was a great service person who is attentive And understand the importance of customer service. He Made sure to keep us updated and let us know what needed to be done to fix our car. Would highly re understand the importance of customer service. He Made sure to keep us updated and let us know what needed to be done to fix our car. Would highly recommend them and the dealership. More

Excellent customer service. Took my car in for 30-thousand-mile service. Fred said it would take approximately 2hrs it was done just under that. The staff in the service departm Took my car in for 30-thousand-mile service. Fred said it would take approximately 2hrs it was done just under that. The staff in the service department are the best. More

Exceptional customer service by Javier in service dept. Need more employees like him there everyday. Need more employees like him there everyday. More

Check in was okay, minimal wait. Check out was not as good. Workers should be more respectful of their customer’s vehicle. Check out was not as good. Workers should be more respectful of their customer’s vehicle. More

There was communication from the service advisor. Didn't explain the work they did on my truck. Didn't provide warranty documents on the parts replaced. The price doesn't match wha they worked on... Didn't explain the work they did on my truck. Didn't provide warranty documents on the parts replaced. The price doesn't match wha they worked on... they were supposed to put in a new transmission and instead installed a refurbished. The transmission lines were supposed to be new and they look like the old ones. After receiving the truck they still ignoring to communicate with me to get the job done right. Might have to report this dealer to the B.A.R.. More