Monrovia Chrysler Dodge Jeep Ram - Service Center

Christian did a great job and had the vehicle ready quicker than my expectations. Very satisfied quicker than my expectations. Very satisfied More

I had my Gladiator in for its regular scheduled maintenance. I had originally made my appointment via Monrovia CDJR’s online appointment system with a different service advisor, but they weren't th maintenance. I had originally made my appointment via Monrovia CDJR’s online appointment system with a different service advisor, but they weren't there on that day. Laura helped me out with no hesitation. She was friendly and always willing to answer my questions. She was very clear about the work that was to be done, as well as the timeframe. She set realistic expectations and it was nice to work with someone who wasn’t trying to sell me any unnecessary services. When I encountered a discrepancy regarding how much oil the service department had placed into my truck, she consulted with the right folks to make sure all the right services were performed. (Gladiators, according to their manual, are to get 5 Qts; the service write-up showed 6 Qts.) I thought I was hearing something anomalous with my Jeep, but Laura and Irvin accommodated my concern and helped me verify that nothing was wrong with my vehicle. I didn’t purchase my vehicle from Monrovia CDJR, but I chose this service department because of its high reviews. I wasn’t disappointed. More

Great experience. Very friendly people. Sent text messages to keep me updated with the work being done on my vehicle messages to keep me updated with the work being done on my vehicle More

I bought 4X wheels and 4X Yokohama tires from this dealership. My front tire on the driver’s side blew out within 5 months. This dealership gave me a rental while waiting for my new tire and wheel to dealership. My front tire on the driver’s side blew out within 5 months. This dealership gave me a rental while waiting for my new tire and wheel to come in. The rental got a flat tire after driving it for 2 days and they want me to pay for a new tire for the rental. The flat just happened and was no fault of my own and the employee who was “helping me” come to find out is the same person who is charging me for this tire. And to top it all off my one wheel and tire still isn’t ready yet! More

John Howard is the person you want to contact if case you need any help at Monrovia Dealership , he is very attentive and work you. I Highly recommend him need any help at Monrovia Dealership , he is very attentive and work you. I Highly recommend him More

John Howard was the manager handling the recall repairs of my 2015 Diesel RAM. While the vehicle itself has been the subject of about 10 recalls, the dealership handled the repairs and I appreciate that J of my 2015 Diesel RAM. While the vehicle itself has been the subject of about 10 recalls, the dealership handled the repairs and I appreciate that John did not try to sell me on other maintenance but nonetheless, kept me apprised of the status of late parts, etc. I also like the fact that while no courtesy drop-off vans are allowed due to covid, they arranged for a Lyft. More

Always the best service. Employees are always attentive and pleasant to speak with. Vehicle washed and cleaned after service! and pleasant to speak with. Vehicle washed and cleaned after service! More