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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.7
1,060 Reviews

1,060 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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August 12, 2021

John Howard was the manager handling the recall repairs of my 2015 Diesel RAM. While the vehicle itself has been the subject of about 10 recalls, the dealership handled the repairs and I appreciate that J More

by channing.ahn
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Howard
Aug 27, 2021 -

Monrovia Chrysler Dodge Jeep Ram responded

Your safety and satisfaction are of the utmost importance to us, and we are pleased that John and the team could consistently get your needs successfully resolved. It is always our goal to ensure that our guests' experiences are as seamless as possible, and we will certainly provide you with nothing less than the same quality service in your visits to come! Thank you for sharing this wonderful review!

August 12, 2021

Always the best service. Employees are always attentive and pleasant to speak with. Vehicle washed and cleaned after service! More

by artie17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Howard
Aug 27, 2021 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for your excellent review! Offering top-quality service is always our goal, and we will certainly provide you with nothing less in the future! We wish you the safest of travels until we meet again- on behalf of John and the entire team!

June 27, 2021

My service advisor, Fred B, was excellent, as always. He listened carefully to my concerns and made they were addressed appropriately. More

by meyerken715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred B
June 14, 2021

Service there is excellent. Staff there are friedly especially Fred. I will recommend it to my friends and family. Quality there is good, too. Thanks More

by fortonltd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred
June 07, 2021

From the time I purchased the car and taking it for servicing, everyone has been so nice. Fred Biyzaei who is the service advisor is just exceptional. He is always ready to help and makes sure that I g More

by Ranellwormley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
June 04, 2021

Terry Guinn in Service was excellent! I made an appointment over the phone to handle a recall on my Jeep. This was simple and they had an appointment open on the next day! I pulled up and was immed More

by coraneff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Guinn
June 03, 2021

Terry Guinn was very friendly, helpful and honest. I Terry Guinn was very friendly, helpful and honest. I had a bad experience in 2017 at the dealership. But decided to try again. Because of Terry Gui More

by tlmarsala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Guinn
June 01, 2021

Just had my vehicle serviced due to a factory recall, and I couldn't be more pleased. Marty Quick was Excellent and made my experience pleasant and efficient. Will definitely bring my vehicle back to this de More

by RN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marty Quick
May 25, 2021

I would give this company MORE STARS if I could!!!! We are from out of state in L.A. for my son's wedding and our 2019 dodge pick-up engine light came on, of course, the day of the wedding. We went to the More

by near2books
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JOHN HOWARD, IRVIN
May 25, 2021

This is an excellent dealership I would recommend it to anyone Their service department is excellent Their service manager John Howard is exceptional he is very friendly courteous and exceptionally knowl More

by Lacorbid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service manager John Howard
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