Monrovia Chrysler Dodge Jeep Ram - Service Center
Monrovia, CA
1,060 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center
John Howard was the manager handling the recall repairs of my 2015 Diesel RAM. While the vehicle itself has been the subject of about 10 recalls, the dealership handled the repairs and I appreciate that J of my 2015 Diesel RAM. While the vehicle itself has been the subject of about 10 recalls, the dealership handled the repairs and I appreciate that John did not try to sell me on other maintenance but nonetheless, kept me apprised of the status of late parts, etc. I also like the fact that while no courtesy drop-off vans are allowed due to covid, they arranged for a Lyft. More
Service there is excellent. Staff there are friedly especially Fred. I will recommend it to my friends and family. Quality there is good, too. Thanks especially Fred. I will recommend it to my friends and family. Quality there is good, too. Thanks More
From the time I purchased the car and taking it for servicing, everyone has been so nice. Fred Biyzaei who is the service advisor is just exceptional. He is always ready to help and makes sure that I g servicing, everyone has been so nice. Fred Biyzaei who is the service advisor is just exceptional. He is always ready to help and makes sure that I get the service needed for my vehicle. Everyone is great. More
Terry Guinn in Service was excellent! I made an appointment over the phone to handle a recall on my Jeep. This was simple and they had an appointment open on the next day! I pulled up and was immed appointment over the phone to handle a recall on my Jeep. This was simple and they had an appointment open on the next day! I pulled up and was immediately assisted by Terry. The drop off was quick and simple. I got a complementary lyft ride home. I called a few hours later and they had washed my truck for me after fixing it! Lovely!!!! More
Terry Guinn was very friendly, helpful and honest. I Terry Guinn was very friendly, helpful and honest. I had a bad experience in 2017 at the dealership. But decided to try again. Because of Terry Gui Terry Guinn was very friendly, helpful and honest. I had a bad experience in 2017 at the dealership. But decided to try again. Because of Terry Guinn I will return when I need service again. More
Just had my vehicle serviced due to a factory recall, and I couldn't be more pleased. Marty Quick was Excellent and made my experience pleasant and efficient. Will definitely bring my vehicle back to this de I couldn't be more pleased. Marty Quick was Excellent and made my experience pleasant and efficient. Will definitely bring my vehicle back to this dealership from now on. Thank you again Marty More
I would give this company MORE STARS if I could!!!! We are from out of state in L.A. for my son's wedding and our 2019 dodge pick-up engine light came on, of course, the day of the wedding. We went to the are from out of state in L.A. for my son's wedding and our 2019 dodge pick-up engine light came on, of course, the day of the wedding. We went to the dodge dealer, early Monday morning and were greeted by JOHN HOWARD an amazing guy, when we explained that we were from out of town and wanted to get back home, he put a rush on our truck. We were on our way before noon. I can not express the gratitude for the hard QUICK work from Irvin the mechanic, they also drove my truck around for over an hour to make sure everything was right for us to get back to Arizona and not be stranded somewhere. NEVER before have I had such EXCELLENT service so quickly. THANK YOU JOHN HOWARD and IRVIN!!!!!! More
This is an excellent dealership I would recommend it to anyone Their service department is excellent Their service manager John Howard is exceptional he is very friendly courteous and exceptionally knowl anyone Their service department is excellent Their service manager John Howard is exceptional he is very friendly courteous and exceptionally knowledgeable about my vehicle 👍👍 More