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Monrovia Chrysler Dodge Jeep Ram - Service Center

Monrovia, CA

4.6
1,135 Reviews

1,135 Reviews of Monrovia Chrysler Dodge Jeep Ram - Service Center

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April 09, 2025

East to make an appointment, service advisor was wonderful, everything was completed without issues. Happy to recommend and return. More

by quiksilver1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
April 09, 2025

Again, Tony and Isaac in the service department took excellent care of my 10 year old Jeep. They continuously kept us informed of the work being done, time frame and costs for part orders. We truly appr More

by lynn.kennedy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony and Isaac
April 08, 2025

Best dealership hands down. Javier greatest customer service rep of all time. Always knows what to recommend More

by jasonstoll20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
April 08, 2025

The service center scratched my truck and never reached out or offered any help to resolve the issue. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
It was service not sales
April 08, 2025

Fred is the best when it comes to service. Fred always helps me get my work trucks on the road quickly. More

by louie0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
April 06, 2025

Excellent service. I took my ram promaster for tire flat warning sign bacause of the computer malfunction. They took care of it the same day. They are awesome! More

by leem3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Rubio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Guillermo Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alberto Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mario Moron-Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andres Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2025

When I arrived at the scheduled appointment time, there were no delays in dropping off my car and it was serviced quickly. More

by mr.mjstroud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
April 04, 2025

Very poor communication. Could not get ahold of service manager and did not return calls or listen to my messages. He was unable to send me a copy of repair order, said scan More

by patty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Isaac Borquez
April 01, 2025

Isaac Borquez and the whole team at Monrovia CDJR did an outstanding job getting my oil changed. They are always professional and work to keep their customers happy. More

by Ethan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
March 29, 2025

Theu were able to squeeze me in for an oil change and tire rotation before the cut off time (5pm). Very nice, answered my questions. (Also appreciated the service dept. having the part i needed in stock) More

by vanessa l
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh
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