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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
1,400 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1305 Mountain Ave

Monrovia, CA

91016

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Showing 1,400 reviews

November 14, 2023

Wendell was very helpful and truck was ready as promised. Will definitely return to this dealer. More

by flares76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Nov 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Wendell provided you with a thorough and efficient visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

November 14, 2023

Wendell was fantastic! Truly an asset to your company. I would advise any visiting to request him as your advisor. More

by DENABOY86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Glen , Preston Han, Cristian Moreno
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Nov 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Wendell handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

November 13, 2023

I don't remember names, but everyone that I saw that day was very helpful. Thank you! More

by koisgae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember the names.
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Nov 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with an accommodating and supportive visit. Please come see us again some day!

November 13, 2023

Straight forward and very easy to work with. All of the staff were very welcoming. I would recommend to family and friends. More

by Steven.gusman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jonathan Montez
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Nov 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Great! Thanks so much for your thoughtful feedback, Steven. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

November 12, 2023

Took my car for service I was there 3 hours and they left the tablets in my tires loose. Very upset. More

by MARILUGARCIA20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Javier Gonzalez
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November 12, 2023

Very good service from salesman to management very quick love my truck I will recommend my freinds More

by jmontes71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim and Jack truck sales
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Nov 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Congrats on the new truck! We're thrilled you enjoyed a pleasant and supportive buying experience with our team, and we appreciate your awesome feedback. We wish many happy travels to you in the new ride, from all of us at Monrovia CDJR!

November 12, 2023

The team at Monrovia is always Great and knowledgeable. They always provide amazing service. Thank you. More

by c14_5221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Nov 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for the love! We're happy you always enjoy working with the Monrovia CDJR team for your automotive needs. We hope to be of service to you for many more years to come!

November 12, 2023

Mario & Eddie were both awesome in our transactions! ! Monrovia team always takes good care of us! More

by m.maria1379
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gilbert Tobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario Soto, Eddie Gonzalez
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Nov 14, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted Mario and Eddie provided you with all the answers you needed to make this a positive experience. We hope you won't hesitate to give us a call the next time our team can assist with your automotive needs.

November 11, 2023

Was not able to diagnose the problem and kept my truck for three days and the truck only moved around lunch time. Had an extended warranty and wasn’t given a rental car. The cherry on top was I was not ab More

by MCMANLEY2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Fred
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Nov 13, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Mathew, we truly apologize for your experience in our service department. We understand the frustration of not being able to diagnose the issue with your truck promptly. We diligently worked to identify and address the problem. However, we were unable to replicate the issue during the initial test drive, which posed a challenge in diagnosing the root cause. Our offer still stands to test drive it with you along for the ride so that we can move forward with the repairs your vehicle may need. Please reach out to me if I may assist you with this. Sincerely, Tony Walker mwalker@monroviacdjr.com Service Manager Monrovia CDJR

Nov 14, 2023 -

MCMANLEY2013 responded

Won’t be an issue sold the truck after transmission clunked on the way home and the horrible service. Bought a Trunda and extremely happy not to have to go through the “Monrovia Ram Experience” again.

November 10, 2023

Wendell is so polite and a great service rep for your company. He truly treats customers with respect. More

by skeds13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell
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Nov 10, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for recognizing Wendell's excellence by sharing your 5-star review! We're certain he'll be honored by your kind words, and we hope you won't hesitate to call the next time Wendell and the Monrovia CDJR team may serve you.

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