Back

Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

4.7
1,400 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
Contact Dealership

1305 Mountain Ave

Monrovia, CA

91016

Directions

By Type

Showing 1,400 reviews

December 29, 2023

It is very refreshing to find a place and people who will provide excellent customer service! Thank you Josh and Javier for listening to all my concerns regarding my vehicle and then getting me into a rental More

by bettybrewer22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wagner, Javier and Matthew
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know how satisfied you were with our team's assistance, Betty! We're glad Josh and Javier provided you with their utmost support and insight at this visit. We wish you the safest of travels until we may help you again.

December 29, 2023

Wendell Wright was great; kept me informed and worked to make sure I got my vehicle back on time. More

by pshcpa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Wendell handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 29, 2023

Joshua Wagner III was incredibly helpful and thorough. He took the time to explain the possible outcomes and assured me of the next steps. For me as a woman, sorting out my car can be stressful as I've ha More

by jacinta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner II
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Jacinta, thanks for the fantastic review of Joshua! Joshua is the consummate advocate for our guests, and we're pleased he took exceptional care of you and your vehicle. Please come see us again some day!

December 28, 2023

Josh Wagner provided the best service. He was attentive to us upon arrival, followed up with us by phone on status, and was very professional. We had just had a terrible experience at a More

by tking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your trust in our service team! We're happy Joshua provided you with a thorough, informative visit. Please don't hesitate to give us a call the next time we may assist you. It's always our pleasure!

December 28, 2023

Tammy Ranville made the entire experience feel like I was the most important of sales. She went out of her way to make sure everything went as smooth as possible. More

by demodozer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Ranville
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your stellar review of Tammy! Nothing means more to us than your satisfaction, so we're pleased she did everything she could to make sure your transaction was smooth. Congratulations! Best wishes for amazing travels in the new year!

December 28, 2023

Experience was on time and prompt. Good results and Isaac got it handled in a timely manner More

by alexk.hbd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Alex, thanks for taking the time to review your service experience! We're happy Isaac handled your visit with great care and diligence to get you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

December 28, 2023

Finally able to assist in two-year old headrest recall repair. Completed the job while I waited. More

by joeytdelrosario88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
Dec 29, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Joey, thank you for sharing positive feedback! We want all of our guests to be treated to service that is thorough and reliable, so we're happy the job was completed in a convenient manner. Safe travels until we see you again!

December 28, 2023

Sales team tries to discreetly tack on $3,000. 00 of additional "features" that I never asked for so watch out. Financial Dept rep Glenn either dishonest or incompetent if not both. His performance More

by joesgis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Banquells
December 28, 2023

Great service! It helped to erase all my worries about taking my jeep to frozen mountains. Javier was extremely helpful as he was monitoring the service to make su More

by JeepCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier (car service department) - 10 stars.
Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy Javier handled your visit with great care and communication. We hope to ensure the same circumstances at your next appointment!

December 27, 2023

Dropped off my truck for the 30k scheduled maintenance and Isaac checked me in right away. Continue to be satisfied with the excellent customer service and responsiveness of your service advisor! More

by capodaca0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac
Dec 28, 2023 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for telling us why you like working with Isaac! Your satisfaction means the world to us, and we're pleased he continues to be a reliable resource for your service needs. We look forward to ensuring more high quality service at your next appointment!

...
57
...