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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.7
1,399 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1305 Mountain Ave

Monrovia, CA

91016

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Showing 1,400 reviews

January 29, 2024

Our Car was there for a leak and we were not updated on when the part would be in or when our car was expected to be ready. We ended up getting our car back a week later and the next day I drove it to work More

by Krysten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
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January 29, 2024

The team here was very easy to work with and super quick. Great customer service. thank you! More

by gabriela5
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Noel Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review, Gabriela! We sincerely appreciate your assessment of our dealership team, and we hope that you'll think of us the next time you have any automotive or Jeep needs. Safe travels until we meet again!

January 28, 2024

Poor service. The dealership has had my vehicle longer than I have. They don’t call back or give updates More

by jadeeweinrich
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gilbert Tobar
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for keeping us informed on your concerns. We sincerely appreciate you choosing Monrovia CDJR to resolve your vehicle's issues, and we're glad you spoke to your service advisor today for an update. We do hope to be finished by tomorrow, and will certainly keep you in the loop on that. Please get in touch with me if I may assist you with any questions in the meantime. Thanks again, Tony Walker Service Manager Monrovia CDJR twalker@monroviacdjr.com

January 27, 2024

My Service Representative, Isaac Borquez, is fantastic. He's honest about the work that needs to be done, and the length of time it will take. Isaac goes out of his way to make sure the diagnosis of the wo More

by Patricia Grill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Borquez, Isaac
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Jan 29, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Patricia, thank you for your lovely review of Isaac! We're so pleased he continues to provide the level of service that keeps you safe in your Jeep Wrangler. We hope to be of service to you for many years to come!

January 25, 2024

Service was good. However, the wait time kind of sucked. It was a Saturday though and the technician wasn't readily available to service my truck. More

by laasu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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Jan 26, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Laasu, We are grateful for you leaving us this extraordinary review! We are thrilled to hear that our team took excellent care of you and could provide you with thorough and efficient service. We are so sorry to hear you were not satisfied with the wait time on your vehicle please do not hesitate to give us a call to see how we can meet your satisfaction. Please drive safely and do not hesitate to let us know how we may be of further service to you.

January 24, 2024

Great place to bring your car. They all work fast and get your car running great! More

by Joshua Bretado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Wagner
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Jan 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Joshua, thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with an efficient service visit. We wish you safe travels until we may assist you again.

January 23, 2024

Great customer relations. Very satisfied customer. I will definitely recommend this dealership. I’m so happy with my choice of automobile More

by DONASOS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hansel Enciso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul , Hector Zapata
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Jan 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you for your positive review! We sincerely appreciate your assessment of our dealership, and we hope that you'll think of us the next time you have any automotive needs. Safe travels until we meet again!

January 23, 2024

He got my entire service done within an hour on a Saturday morning. Super great guys! More

by hanah.rahrooh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
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Jan 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Hanah, thank you for sharing positive feedback! We want all of our guests to be treated to service that is thorough and efficient, so we're happy that's exactly what our team provided for you. We look forward to your next visit!

January 23, 2024

Getting my car into the service system (it was towed in) was easy. The holiday weekend extended the time my car was there. Wendell did a great job and kept me informed of what was being done. More

by mdpayne13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendell Wright
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Jan 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for stopping by to share your 5-star review of Wendell! We're glad he stayed in communication about your vehicle's progress. Please don't hesitate to reach out when we can help you again. It's always our pleasure!

January 23, 2024

Went in for a oil change was expecting to be there for 3hrs and luckily they were quick was done within a hr or so. love that they offered a ride home but i just walked around More

by PRISCILLAR0KZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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Jan 24, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thanks for letting us know our service team did a great job! Making your service visits convenient and accommodating are our top priorities. We hope to do the same at your next visit!

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