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Monrovia Chrysler Dodge Jeep Ram

Monrovia, CA

4.7
1,399 Reviews
Welcome to Monrovia CDJR! Monrovia Chrysler Dodge, Jeep, and RAM is a proud provider of New, Used, and Certified-Pre-Owned vehicles in the Duarte, Bradbury, El Monte, West Covina, Alhambra, & Pasadena, California areas! Monrovia CDJR is a neighborhood dealership nestled in the foothills of the Los Angeles Forest area! Easily accessible from all cities within the Riverside, Los Angeles, and Orange Counties. We provide a hometown feel and yet have the advantage of being part of a much larger dealer group who strives to constantly improve, grow and learn to better support the needs of our guests. Browse through our specials and save on certified service.
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1305 Mountain Ave

Monrovia, CA

91016

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Showing 1,399 reviews

February 16, 2024

Everything went smoothly. Chris was very respectful and friendly. It was worth the drive. Did not push to get things I did not want. More

by pdrkarategirl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Bravo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christofer Perez
February 16, 2024

…waiting for a part for three weeks…safety issue…bad steering shock…your service attendant handed ME a phone number to call a customer service number (nationally I guess). Noooo…isn’t that what a serv More

by am4037@aol.com
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
February 15, 2024

My experience was great. First time visiting and my service advisor was on it ensuring that my question were answered. More

by riskr25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier Gonzalez
Feb 15, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Providing quality and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they ensured that your questions were answered. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

February 15, 2024

Isaac service advisor took great care of my vehicle great service . I have been bringing my vehicles here for many years. More

by cacornejo1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaac Borquez
Feb 20, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Isaac's exceptional service. It is our pleasure to make your service visits valuable and convenient. We look forward to serving you for many more years to come.

February 15, 2024

Tim was very easy to work with and communicated well He made the buying experience painless. More

by Ktsvalencia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gavern, Timothy
Feb 15, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We greatly appreciate you for leaving Tim this spectacular review! We are honored to have had the opportunity to work with you and we are glad that Tim could provide you with top notch service. We are delighted to know that he was very easy to work with and communicated with you well. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire Monrovia Chrysler Dodge Jeep Ram team!

February 15, 2024

Dealer was very helpful and attentive my service advisor Josh explained and kept me updated throughout the service will be bringing my car back to Monrovia! More

by aloreto817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Josh
Feb 15, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We are grateful for you leaving Josh this flawless review! We are thrilled to hear that Josh took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that he kept you updated on your vehicle while it was being serviced and was very helpful and attentive. We look forward to serving you again in the future when the time comes.

February 14, 2024

Service was quick and helpful and I was able to get my vehicle back in a timely manner More

by victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Feb 15, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Victor, Providing quick and efficient service is so important to us here at Monrovia Chrysler Dodge Jeep Ram and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they were helpful and got your vehicle back to you in a timely manner. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.

February 14, 2024

Great service and excellent customer service thank you for quick turn around on my 2014 Jeep Wrangler. More

by marmolejo71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Feb 15, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Thank you so much for leaving us this positive review! We are glad to hear that our team took great care of you and your 2014 Jeep Wrangler needs. Please do not hesitate to let us know how we may be of further service to you.

February 13, 2024

Repair Job. Customer service was great, and Fred in the Service Dept was very helpful. Not 5 stars just because it took about 4 days to diagnose my Jeep's prob More

by jgalliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Biyzaei
Feb 13, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

We certainly wish we could have finished the job sooner, but we're glad you were happy with the repairs, overall. Thanks so much for your business and your honest feedback. We hope to work with you again some day!

February 13, 2024

It was a great service experience at Monrovia CJDR! It was very quick and efficient. More

by lucascrabtree
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
Feb 13, 2024 -

Monrovia Chrysler Dodge Jeep Ram responded

Lucas, thanks for taking the time to review your service experience! We're happy our team got you safely back on the road in a timely manner. We hope you'll continue to choose Monrovia CDJR for all your automotive needs!

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