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Monroeville Kia
Monroeville, PA
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 238 reviews
February 08, 2022
My salesman, Marlan Cowan,” very helpful and knowledgeable about the process of returning my lease and obtaining a new vehicle. He was also familiar with the vehicle ,a 2022 Sportage, which he s knowledgeable about the process of returning my lease and obtaining a new vehicle. He was also familiar with the vehicle ,a 2022 Sportage, which he showed me how to operate many of the new options that I was not familiar with. I will look him up when I am ready for my next car. More
by RalphG51
Employees Worked With
Marlan Cowan, Valerie Cook
February 07, 2022
We had a great experience at Monroeville Kia! Anthony was very helpful with our questions and more! We would definitely recommend them to our friends. was very helpful with our questions and more! We would definitely recommend them to our friends. More
by hjkim.cmu
Employees Worked With
Anthony
January 25, 2022
So far things at Monroeville Kia have been wonderful. I would definitely recommend others to this dealership. My adventure here started with my 2018 Sportage that had the transmission give out (purchased a would definitely recommend others to this dealership. My adventure here started with my 2018 Sportage that had the transmission give out (purchased at a VW dealership in Ohio) and was towed there because they were the nearest dealership. I’m grateful that we chose to bring it there because it gave me the opportunity to talk about trading it in and that was when I met my wonderful salesman Marlan Cowan. When I informed him I wanted to look at new cars he directed me to a beautiful Mars orange Seltos on the showroom floor. He knew everything about the new car and was able to share all the details with me, enabling me to make an informed decision. From there we were able to get a decent price on our trade-in and purchased the Seltos the next day on New Year’s Eve. I left there the night before feeling quite confident that he, along with the sales manager Rich, would get the deal done for me. The next day we arrived to pick up my beautiful new car and Marlan was able to set up the Kia app and get all the details set up on my phone. It was nice to be with a low pressure sales person. You can’t go wrong using Marlan. He was educated enough about the vehicle and helpful enough to get the deal done! This girl is now thrilled to start the new year behind the wheel of my new Mars orange 2022 Kia Seltos, fresh from the showroom floor! We look forward to a future relationship with Monroeville Kia for our service and maintenance and potentially buying a new one in the future! More
by calligraphybytammy
Employees Worked With
Marlan Cowan
January 10, 2022
Will and Rich made the car buying experience a pleasant one! With their help, we were able to buy not one, but two Kia Tellurides on the same day. I would definitely do business at this dealership again! one! With their help, we were able to buy not one, but two Kia Tellurides on the same day. I would definitely do business at this dealership again! More
by Ozzzmo
Employees Worked With
Will Wheeler, Rich Basile
December 31, 2021
Rich and Sidney are the best. Very friendly and listen to what the customers want! Those two are the nicest! Thanks for my new Kia Forte! I absolutely love it! And keep up the awesome customer service. I wou what the customers want! Those two are the nicest! Thanks for my new Kia Forte! I absolutely love it! And keep up the awesome customer service. I would definitely buy another car from them! Thanks!!! More
by dont_say_a_word2003
Employees Worked With
Rich-Sidney-Clyde
December 14, 2021
When I first wrote review I was blind sided by a person that never knew me or my wife just a voice on phone! The general manager, Jeff and sales manager Rich, Sales person Sydney, all came to our recuse a that never knew me or my wife just a voice on phone! The general manager, Jeff and sales manager Rich, Sales person Sydney, all came to our recuse after they got the real story behind the start of the review. These three persons who were not able to speak to my wife and I, the next day were on top of helping us get the car she wanted in first place. Will not name the person responsible for the unprofessional treatment just say no one should be acting that way and these three straightened it out fast once they knew the problem! I suggest that you use this dealership always ask for Sydney or Rich. They are amazing people and totally know how to treat a customer! Jeff stepped in on it too the GM, Sales manger Rich, and Sales person Sydney took this review and turned it into how great sales people can make a person smile again! Treated us with respect and honesty, told us the truth about what can happen in a sale that takes a turn! They know what a customer wants, they understand how you as a customer can feel as you make a purchase. With all their help in the last week or so I will make a return to the dealership in monroeville to make our purchase. Because they have three people who will show you respect caring and outright professionalism! Our experience this past time has turn out amazing and just getting better thanks to Rich and Sydney! They ordered the car my wife wants and Jeff the general manger approved it to get us what we will hope to enjoy for the next few years! We thank each one from deep down for stepping in and showing us that if you keep ducks in a row they can be the river you float down for years to come! Thank you SUDNEY, RICH, JEFF for all you have done to get us the Gravity Grey KIA Forte GT Line 2022. More
by Pittsburghe
Employees Worked With
Sidney and Rich and general manager Jeff
December 06, 2021
We happened to stop in to see about trading our vehicle. This is not our regular dealership we deal with so we weren't sure what to expect. Ended up leaving with a Kia sportage. Jacob Kim was our sales r This is not our regular dealership we deal with so we weren't sure what to expect. Ended up leaving with a Kia sportage. Jacob Kim was our sales representative. He was extremely personable and helpful. He made the painful 6 hour wait bearable due to only having one finance person on hand due to a call off and the dealership was so busy that day. Thanks Jake! More
by Harley girl
Employees Worked With
Jacob Kim
