Monroeville Kia

The day I went to Monroeville Kia is a day I will never forget. Micky is an exceptional sales representative and I was overjoyed with my experience there. I only wanted to check the pricing for a vehicle forget. Micky is an exceptional sales representative and I was overjoyed with my experience there. I only wanted to check the pricing for a vehicle I had only hoped to own a few years down the road. However Micky not only made sure I knew what was available but also worked very hard to ensure that I would leave with a car that was accessible and affordable for me and my family. I never would have thought nor did I expect to become the co-owner of a brand new Kia sorento, the car of my dreams!!! I was so amazed at the professionalism and knowledge of Micky and Tom! When that finalization was made, I cried because I was so happy!! That has never happened before!! I have told many people about my experience there hoping that they will soon visit Monroeville Kia. Thank you so much and keep up the excellent work! Tierra Faulkner More

Drove from Canfield Ohio to Monroeville Pa to see the car (80 miles). It was as advertised...a 2011 Hyundai Tucson AWD GLS. They gave me what I wanted for my trade and sold me the Tucson at the advertied "on (80 miles). It was as advertised...a 2011 Hyundai Tucson AWD GLS. They gave me what I wanted for my trade and sold me the Tucson at the advertied "on line" price. Had a small issue that I discovered when I got back home. Called my salesman Ron Herschel and he went the extra mile to get it resolved. He's a stand up guy that I'd reccomend to anyone. More

Promised a car for Friday 05/18/2012. The car did not arrive until Monday 05/21/2012 poor communication between the staff and My Spouse and I. Decided not to buy the car. arrive until Monday 05/21/2012 poor communication between the staff and My Spouse and I. Decided not to buy the car. More

everyone that we talked to at the dealership did everything they possibly could to make sure we were completely satisfied with our purchase of our kia. everything they possibly could to make sure we were completely satisfied with our purchase of our kia. More

My husband and I were very satisfied with our purchase at Monroeville Kia. This is our second car that we bought there and have not had any problems either time. Would recommend anyone to go there. Monroeville Kia. This is our second car that we bought there and have not had any problems either time. Would recommend anyone to go there. More

The sales person was really cool, he processed all of the documents quickly. I had a nice test drive, liked the car, bought it. No problems at the dealership at all. documents quickly. I had a nice test drive, liked the car, bought it. No problems at the dealership at all. More

The dealership listed a 2001 VW Cabrio on craigs list and it's website. I called to see if the car was there and went to see it on march 16 (Friday). The car had yet been looked at by the shop but they had i it's website. I called to see if the car was there and went to see it on march 16 (Friday). The car had yet been looked at by the shop but they had it priced and with a limited warranty on the lot. I took it for a pretty long test drive and wanted to buy. Problem was we found alot of issues with the car under the hood. They said it had to go through the shop first and they would call by Tuesday to tell me what they found on Monday. So we put a deposit on the car to hold it. Even though we hadn't settled on a price (they wanted 8,000 and with the issues we only wanted to pay 4,500. Wednesday my boyfriend stopped by since we didn't get a call to see what was going on. After they looked at the car the car wasn't road legal. That is a concern for me! They let me drive a car that was UNTESTED and UNSAFE. After expressing his distress (probably not in a calm manner-I wasn't there) he was "kicked out" of the dealership by the "owner". I m not saying what he did was ok, but the fact that I was put in unsafe car truly upsets me and make me double think any car I drive now. I know they only had the car for a day, but they should have checked it before putting it out for sale. I wouldn't take a car from these people if they gave it to me. More

First Mike was very fiendly and showed us a Kia Optima EX, which my wife and I liked very much. I was on a limited time schedule so I told him I would be back when I had more time. Mike contacted me and s EX, which my wife and I liked very much. I was on a limited time schedule so I told him I would be back when I had more time. Mike contacted me and said they were really trying hard to move some new cars for the end of the month, and would I like to come in and he could give me a great price. My wife and I came back on a Saturday and they were to busy to wait on me so they gave me Mike#2. Mike had just started so he wasn't very knowledgeable abouth the car, not his fault he seemed very nice. My wife and I took the Optima EX with the premium package for a ride and we both liked it very much. Back to the showroom to make a deal. I was trading a 2007 Altima SL 2.5 with 88,000 miles and I checked the blue book value at about $10,000. This is were Mike #3 (the price negotiator) offered me $6500 for my car and discounted the new car $1000 off the MSRP $27,215. This was their really great deal for the end of the month. Well right now I'm totally disgusted and ready to leave. Mike the negotiator comes back with his new offer of 17,100 plus tax and license and my Altima. See you later Monroeville Kia will never be back. Went to Smail in Greensburg got the exact car for $14,650 plus tax and license and my Altima. Thats $2,450 dollars less than Monroeville Kia. How do they stay in business. Ps Smail in Greensburg didn't have my color in stock so they got it from Monroeville Kia, so I got the exact car I originally looked at in Monroeville. I love it!! More

HORRIBLE - I purchased a 09 Mazda 3 from this dealership in December 2011 and have been back to the service center 6 times for the same issues. When i bought the car it was newly inspected, i had very bad in December 2011 and have been back to the service center 6 times for the same issues. When i bought the car it was newly inspected, i had very bad vibration/pulling in the car. I was called while car was in and asked "who changed your tires last?" answer of course, "you did" well when they did they did not tighten the lug nuts in the front left tire. So I was told that was the problem. Still had problems, found out a bunch of recalls that were not fixed before they sold it to me, fixed them. Then vibration still bad, well bent rim, which was a struggle to get them to cover for "bent rims are not our responsibility", but they did cover it...last draw was that i was told everything was fine now, well got a flat tire, took it into a shop and 2 of my tires were "extremely dry rotted", and documented by the shop. Once again back to Mazda, they did replace the tires and sent me on my way. I find this completely unethical to sell and "INSPECT" a vehicle in November and turn around and sell it with dry rotted tires. Also in 5 visits my tires were taken off, etc every time and no one noticed this? The tire was so dry rotted that went flat that it actually split. With all the "technical" aspects out of the way, isn't there any concern for the safety my kids and I were put in with this situation, completely disgusted, Tracy. More

I purchased my first car at this dealership. The people I interacted with were friendly enough. However when I went to sign the papers, the price of the car had mysteriously increased beyond what we had a I interacted with were friendly enough. However when I went to sign the papers, the price of the car had mysteriously increased beyond what we had agreed upon. I should have left then immediately, but I was inexperienced and I needed a car, so I went through with it. Since purchasing the car, I took the vehicle there for all services. I had oil changes, inspections, recalls, etc. all done in their service dept. When I had an issue with a certain part of the TPMS corroding [yes, after only 2 years], they refused to cover it under the warranty. That was really more of an issue with Mazda as a whole, rather than with the dealership. However, after they replaced the part [twice], which included a new tire [twice], I experienced leakage from a tire on a regular basis. I took it back to them, told them I had to put air in it every other day. They looked at it and said, "We don't understand why you keep putting air in it." The problem continued for several months. Finally, upon the advice of others, I decided to find a reliable car shop. I have been taking my car there now for all services. The first thing I had them do was look at the tire that was leaking air. They said, "The seal around the TPMS simply wasn't sealed. We sealed it. It should stop leaking now." And it did. If you want a reliable, trustworthy service shop, DO NOT GO HERE. I wish I had looked at reviews of this place before I bought my car there. I have learned an important lesson dealing with them. And like another reviewer said, I am thoroughly surprised by the amount of positive reviews about this dealership. Something fishy is going on. More