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Monroeville Kia

Monroeville, PA

4.6
238 Reviews

3721 William Penn Hwy

Monroeville, PA

15146

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Showing 238 reviews

April 20, 2012

My husband and I were very satisfied with our purchase at Monroeville Kia. This is our second car that we bought there and have not had any problems either time. Would recommend anyone to go there. More

by sdemharter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ron Hershel
May 09, 2012 -

Monroeville Kia responded

Thank you very much for the purchase of both your vehicles here at Monroeville Kia Mazda. We appreciate you going the extra mile to let everyone know how Ron Herschl took care of you. If you have any questions in the future, please feel free to contact Ron or myself. Sincerely, Michael Pampena General Manager Monroeville Kia Mazda

April 18, 2012

The sales person was really cool, he processed all of the documents quickly. I had a nice test drive, liked the car, bought it. No problems at the dealership at all. More

by ivandj01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
May 09, 2012 -

Monroeville Kia responded

Thank you very much for taking the time to let everyone know how you were treated at Monroeville Kia Mazda. We strive to make sure everyone leaves 100% satisfied with their purchase experience. Please let me know if there is anything that we can help you out with in the future. Sincerely, Michael Pampena General Manager Monroeville Kia Mazda

March 26, 2012

The dealership listed a 2001 VW Cabrio on craigs list and it's website. I called to see if the car was there and went to see it on march 16 (Friday). The car had yet been looked at by the shop but they had i More

by house3319
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
matt I think
Oct 21, 2013 -

Monroeville Kia responded

Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for Donnie Miller and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.

March 01, 2012

First Mike was very fiendly and showed us a Kia Optima EX, which my wife and I liked very much. I was on a limited time schedule so I told him I would be back when I had more time. Mike contacted me and s More

by John1953
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, Mike& Mike the negotiator
Oct 21, 2013 -

Monroeville Kia responded

Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for Donnie Miller and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.

February 16, 2012

HORRIBLE - I purchased a 09 Mazda 3 from this dealership in December 2011 and have been back to the service center 6 times for the same issues. When i bought the car it was newly inspected, i had very bad More

by TracySlagle
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Probably the entire service staff
Oct 21, 2013 -

Monroeville Kia responded

Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for our service manager Dave Balash and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.

November 23, 2011

I purchased my first car at this dealership. The people I interacted with were friendly enough. However when I went to sign the papers, the price of the car had mysteriously increased beyond what we had a More

by lyrabee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
I am not sure
Oct 21, 2013 -

Monroeville Kia responded

Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for our service manager Dave Balash and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.

November 21, 2011

Absolutely the most unprofessional and incompetitent service department I have ever delt with. Never have the parts, backordered parts ordered incorrectly, no communication. Horrible!! Multiple trips More

by Mojo101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service department
Oct 21, 2013 -

Monroeville Kia responded

Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for our service manager Dave Balash and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.

October 25, 2011

After reading the good reviews, I decided to give this place a chance. Initially, I called and spoke with Fran. She was very friendly and encouraging. Although she did not appear to be as informed inso More

by DAE
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fran, Anthony
Oct 21, 2013 -

Monroeville Kia responded

Thank you for sitting down and taking the time and giving us a review. I'm sorry your visit to Monroeville Kia Mazda was unsatisfying and you had a bad experience. We would like to try and make it up to you and keep your business with us. Please give us a call at 888-337-8397. Ask for Donnie Miller and he will try his best to make your next visit end with 100% satisfaction. Thank you and we appreciate your business.

October 16, 2011

Andy Molnar was great to work with! He and the rest of the sales team did everything they could to ensure our experience was a good one and that we didn't leave the showroom unhappy. My husband and I than More

by hollisphillips
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Molnar
Oct 21, 2013 -

Monroeville Kia responded

Thank you for the great feedback. We appreciate your business and hope you come back again. Give us a call at 888-337-8397 for any of your future automotive needs.

October 02, 2011

Mickey was very personable making my son feel comfortable that came with us. He showed us various car used and new. He answered all questions that we could think of. More

by bbthimons
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Mulheren
Oct 21, 2013 -

Monroeville Kia responded

Thank you for the great feedback. We appreciate your business and hope you come back again. Give us a call at 888-337-8397 for any of your future automotive needs.

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