Monroeville Kia

very respectful people and environment. they take the time to answer every question you might have and try to get you the best deal they can. they take the time to answer every question you might have and try to get you the best deal they can. More

Leasing a new car and turning in the old one was a good experience. My salesperson, Tyler, was wonderful. I love my new car! experience. My salesperson, Tyler, was wonderful. I love my new car! More

I chose this dealer because I had previously visited it 8 months ago. The salesperson I dealt with was very honest and helpful with making me a great deal. She worked extremely hard to get me what I wanted f months ago. The salesperson I dealt with was very honest and helpful with making me a great deal. She worked extremely hard to get me what I wanted for my trade. I was also trying to make a deal with another dealer. She actually beat the other dealer by $2,000, however, I bought my car from the other dealer anyway, because I liked the color of the car there better! I was in the market for another car, so course I went to her. Again she worked very hard and got me a good deal again. Her name is Becca, and I think you guys should be proud to have her as a salesperson. She is a great asset to your company! Also, she has a great personality and is very knowledgeable, personable and friendly! Thank you for having her. More

The best car buying experience I have ever had. Highly recommend this dealership. Ask for Tyler. He will ensure your car buying experience is exceptional and offer the best overall deal. The ove Highly recommend this dealership. Ask for Tyler. He will ensure your car buying experience is exceptional and offer the best overall deal. The overall management and finance team were excellent to work with as well. More

From the start of the car buying experience to the day after I brought my new ride home, the professionalism is hands down the best I have ever experienced. after I brought my new ride home, the professionalism is hands down the best I have ever experienced. More

We were considering a new vehicle and researching available new vehicles of the previous model year meeting our other desired criteria. Monroeville Kia was one of the dealers who had what we were lo available new vehicles of the previous model year meeting our other desired criteria. Monroeville Kia was one of the dealers who had what we were looking for. We reached out to 3 dealers to schedule test drives of cars that were listed on their website. The two other dealers "just sold" the cars we were interested in but would be happy to "show us other vehicles". (One still had the car on their site a week later...) Monroeville had both vehicles on their website that we were considering. Points for honesty! We scheduled an appointment for the next day. I met Rob in the morning and after a short discussion, determined which car was the right one. A Plug in Hybrid, Kia Sportage, X-Line Prestige. He had the car pulled up for a test drive and started talking the features of the car in general while we were waiting. Once in the car, Rob dove deeper into the features and options of the specific car. Being the Prestige, there were a lot of them, and he took time to explain all that I had questions about.. The conversation continued as I took a test drive. I was allowed to pick my route for the test drive, not directed to a specific path. I found hills, corners, bumpy roads and a complicated intersection to experience the features he had described. Points for a positive experience. Once back at the dealership we started talking about pricing and the final payment. We got to an agreeable number quicker than I had expected. Points for being considerate of my time. I had to leave to pick up my wife from work (a dealership that let you walk out!) Points for a unique customer experience! When we got back, she took her test drive, again where she wanted to go, and barrage of questions. When she was done having her questions answered we decided to purchase the car. Financing took about as long as we had expected and there were no changes in the payment amount Rob and I had discussed earlier. Points for no surprises! In the closing process we had no nonsense discussions regarding additional services and extended warranties. There was no pressure to accept any of the offers. We did take the extended bumper to bumper warranty because it was beneficial to us in the past, and with all of the electronics on this vehicle, it seems almost a necessity. Overall, it was a very pleasant experience, and we are very happy with the vehicle and the outcome. We had a Kia two cars ago. We used Monroeville Kia for service after we had a disappointing experience with the dealer we purchased the previous Kia from. The service we received then was one of the reasons we were shopping at Monroeville Kia for this car. More