Monroeville Kia

Terry Burke Today I came into this dealership, looking at Sportages. I had shopped @ for chevy, Ford, similar models. I told her what i was looking for..style, ac Today I came into this dealership, looking at Sportages. I had shopped @ for chevy, Ford, similar models. I told her what i was looking for..style, accessories, PRICE..and she found me the PERFECT car to fit my budget! I knew it when I saw it, it was right for me! And she knew it too! Could have NEVER even thought she would direct me to a "pre-owned", but she did, and I can not wait to pick it up! Finally happy to do Business with a Dealer who listens to your needs!! Love Terry Burke!!!! More

Terry Burke Today I purchased a Kia Optima! Thanks to Terry I am a first time car buyer! I though I wouldn't be able to get the car I wanted but Terry made that h Today I purchased a Kia Optima! Thanks to Terry I am a first time car buyer! I though I wouldn't be able to get the car I wanted but Terry made that happen. Not only did Terry sale me a car, she taught me a few things. She was very generous and honest, and best of all she has a sense of humor! I loved being inside this dealership, i was treated with lots of respect and I loved that! I would recommend Terry and this dealership to anyone! More

TERRY BURKE IS SO AMAZING I went to KIA to purchase my first car I was scared & unsure and I had a wonderful comforting experience there with Terry she makes miracle happen she I went to KIA to purchase my first car I was scared & unsure and I had a wonderful comforting experience there with Terry she makes miracle happen she's so awesome. Thanks so much Terry you Rock!!!!!! More

Our first car buying, and it went off without a hitch We got to the dealership just to browse after they were supposedly closed. Terry came out and we chatted with her a little bit. Explained that we had We got to the dealership just to browse after they were supposedly closed. Terry came out and we chatted with her a little bit. Explained that we had just moved here, explained what our budget was and what we were looking for. Terry said she had a couple things that would work for us and that we should give her a call on Monday and she'd come PICK US UP. After looking at a couple other places, we came back (she offered to pick us up again, but we were already in the area). The initial car we had wanted had already been sold, but there was another car that fit everything we wanted. I felt a little like we were being pushed because the car was slightly outside our budget, but after Googling (and some smooth sales pitches =) ) , we realized this was an absolute steal for this car. Terry helped us get everything lined up, including insurance, and we were able to leave that day with a dream car. More

unfortunately horrible service department On Friday I was told they would look at my car on Monday. On Monday, no one called. On Tuesday morning, I called and they would look at it "today". On On Friday I was told they would look at my car on Monday. On Monday, no one called. On Tuesday morning, I called and they would look at it "today". On Tuesday afternoon, the exact same person I had been speaking with, had never heard of me and had no record of my car being there. In the same conversation, she remembered me and they had a record of my car being there they just never had my approval to look at the car ( the approval that I had given earlier that day AND on the Friday previous). On Wednesday, they had conveniently lost my number, then they had just written it down wrong. Then I was finally given a quote that was just under $1000.00 for a part that I found online, NEW-not on sale- for $90.00 and 2 different mechanics confirmed 2 hours of "billable" labor. I still get to pay $100.00 for them hooking it up to a computer to diagnose and treating me so poorly for 5 days. Best part is, they are looking at someone else's car RIGHT NOW! I hope its not your car and I hope you're not a gullible person. More

Miracle Worker! Terry did a wonderful job in making sure I walked out of the dealership with a vehicle. My parents and I were very pleased with her wonderful customer Terry did a wonderful job in making sure I walked out of the dealership with a vehicle. My parents and I were very pleased with her wonderful customer service. We will definitely spread the word about how wonderful Terry Burke was for me. More

The Queen of Sales ( Terry Burke ) What awesome team work at Monroeville Kia what a awesome BUNCH SPECIAL THANKS TO TERRY BURKE DAVE PERRYMAN for helping us get a brand new vehicle wh What awesome team work at Monroeville Kia what a awesome BUNCH SPECIAL THANKS TO TERRY BURKE DAVE PERRYMAN for helping us get a brand new vehicle when we didn't think it was possible they made it happen !! YOU GUYS ROCK??????????!!! Dave and Michele Overly More

Wonderful car buying experience! This was the best car buying experience I've had in a long time! The sales person who helped us (Tracy) was enthusiastic but never pushy, personable, This was the best car buying experience I've had in a long time! The sales person who helped us (Tracy) was enthusiastic but never pushy, personable, and passionate about sales. My wife and I felt comfortable with our car buying experience at Monroeville KIA in the past but when it came time to renew our lease with them this time around I know that I will be a lifelong KIA family member. They promised to keep my monthly price within my desired range and they did! From the floor to the finance department this team made car buying fast, fun, and so simple. Thanks Tracy and to the KIA staff at Monroeville! Sincerely, Dennis Miranda More

A good car-buying experience Top to bottom a very pleasant and enjoyable experience in buying a new Kia Optima. Terry Burke was a pleasure to work with throughout the evening. Top to bottom a very pleasant and enjoyable experience in buying a new Kia Optima. Terry Burke was a pleasure to work with throughout the evening. More

Exceptional Drake was very easy to work with and was extremely personable. We were not planning on buying a new car and were not 100% sure what we wanted but eve Drake was very easy to work with and was extremely personable. We were not planning on buying a new car and were not 100% sure what we wanted but everyone was very accommodating especially when we decided to purchase a demo right out from under the individual who was currently driving it. More