Monroeville Kia

Excellent Terry Burke has given excellent service from start to finish she stands behind her word excellent recommendations I would do business with her again a Terry Burke has given excellent service from start to finish she stands behind her word excellent recommendations I would do business with her again and again life time customer from here on out thanks to terry buke for my 2014 Honda Civic the team here is excellent... More

Thanks Terry Terry was great in getting us a car that we wanted and could also afford. She was no nonsense and honest from the time we walked into the dealership. Terry was great in getting us a car that we wanted and could also afford. She was no nonsense and honest from the time we walked into the dealership. Even when our first choice and first test drive ended up with a payment I wasn't comfortable with she didn't try to pressure us. She was more than happy to put us in another car and work out a payment that was right for us. Because of a Terry we drove away in a brand new car! Thank you! More

Terry is Awesome Terry Burke is simply amazing. She went above and beyond for me to get the car I wanted and she made sure I left the dealership with that car. Monro Terry Burke is simply amazing. She went above and beyond for me to get the car I wanted and she made sure I left the dealership with that car. Monroeville Kia should be proud to have her on their team. One word to describe her is...AWESOME!!! More

good service Terry Burke was a great she worked very hard to make sure we got a car, not happy with the color of the car we ended up with. Terry Burke was a great she worked very hard to make sure we got a car, not happy with the color of the car we ended up with. More

Terry changed my opinion of Monroeville Kia I have to give a little background information that preceded my current purchase: Two years ago, I had vowed that I would never return to Monroevill I have to give a little background information that preceded my current purchase: Two years ago, I had vowed that I would never return to Monroeville Kia, after my experience trading my Sorento in on a Sportage. I loved my Sorento and the only reason that I was scaling down was to get better gas mileage. I was placed with a new sales person who definitely had his own agenda. (It was that day that I first met Terry Burke, I wanted to get rid of the person who was assisting me and have Terry.) She was the only female person at the dealership at that time and she was also new to car sales. I did not bail out on the salesman that I had but wished that I would have!! When I wanted to trade my Sportage back in for a Sorento, I was smacked in the face with the reality that the salesman who had sold me the Sportage truly was shady! The fact of the matter was that I was up side down and argued until I was blue in the face that that was impossible!! It was absolutely the truth and the salesman that I was dealing with at a different dealership told me that he would not even attempt to put me back into a Sorento at that time because there was no way he could do it with a good conscious or even keep my payment the same. That was about 6 months ago. I received an email from Monroeville Kia offering me top dollar on my "Sorento 2011" (which I no longer had). I didn't even realize that it was not for my Sportage. I talked to my husband about it and he called Mike Pampena. Mike reassured him that he would help me. I did NOT want to go there with the memory of my last visit. I put it off going there all day. Whenever I finally went, I was skimming over the dealers there looking for Terry. I didn't see her :( I made my way to Mike and before I knew it he was introducing me to Terry. I said, I remember you!! After talking for a couple of minutes she remembered when we met 2 years ago. She could sense my anxiety and quickly put my fears to rest. I was extremely satisfied with my experience this time. I told her what I absolutely needed in a car (large cargo space, strong air conditioning, and a conveniently located cup holder! LOL) She strategized with me in order to accommodate my request as well as lower my monthly payment. I am leasing a Sorento for 4 years and at the end of the 4 years I will not be "up-side-down"!! I loved that Terry was a no nonsense, get down to business kind of woman. I will recommend that anyone looking for a Kia go see her at Monroeville Kia! Thank you Terry for sticking it out in a male dominated environment for the past 2 years!! You are the reason I will stay with Monroeville Kia. Thank you Mike Pampena for assigning me the best salesperson at Monroeville Kia!!! More

Excellent service Wasn't really planning on trading our car in today, was just looking to see what they had. I was greeted by Terry Burke as soon as we got in the parki Wasn't really planning on trading our car in today, was just looking to see what they had. I was greeted by Terry Burke as soon as we got in the parking lot. she was fantastic in helping us decide want we wanted. we ended up walking out with a 2015 Kia Optima. great car and great sevice. More

Excellent service I bought a Kis Soul from Monroeville Kia about 3 weeks ago and I love it. I received awesome service from my sales person. He worked with me until I f I bought a Kis Soul from Monroeville Kia about 3 weeks ago and I love it. I received awesome service from my sales person. He worked with me until I found a car that I liked. He even stayed way past the closing time to work up the deal. They are very hospitable and they really work with you to get you in your dream car. I would definitely recommend this dealership to anyone looking for good service and a good quality car. More

Stress-free and enjoyable! I would like to express my gratitude for impeccable service I received when entering Monroeville Kia on Aug 18 2015. I was greeted by Mr. Andrew Lands I would like to express my gratitude for impeccable service I received when entering Monroeville Kia on Aug 18 2015. I was greeted by Mr. Andrew Landsperger who immediately understood and listened to my needs and wants of my next major car purchase. His expertise and knowledge of the Kia Optima sold me on this vehicle instantly. Andrew was very personable, never pushy and spent countless hours with me thru out this whole process. I never felt rushed when making my decision. Andrew made this car buying experience very enjoyable. I am happy to be part of the Kia family! The car has everything I wanted and I am very happy with my purchase! Thank you Andrew and the team at Monroeville Kia!! More

Stress-free and incredible! Terry Burke works miracles! I came into Monroeville Kia initially expecting the same answer that every other dealership had given me: no. After all, a student, with less then the I came into Monroeville Kia initially expecting the same answer that every other dealership had given me: no. After all, a student, with less then then poor credit and nothing but an old 2005 Buick Lacrosse, what more could I expect? Well, let me tell you I was floored! I was greeted by Terry Burke who met me at the door of the Kia dealership and I explained her the overall reality of my situation; however, she did nothing but smile and assure me that she'd work with me and get me into a newer vehicle. While I was nervous, I couldn't actually help but feel more at home in a dealership then I did working with Terry. She not only made my experience stress-free but she also managed to make the entire process of buying straight-forward and easy. Much to my surprise and after a lot of pushing: Terry manager to pull some strings and get me into a 2012 Kia Forte Ex and the car is absolutely gorgeous. NOT ONLY THAT, but she managed to make my car payment cheaper then I have been paying the last few months by 70 dollars. Which is a huge deal and money back and my pocket. When she took me outside to look at the car I was absolutely stunned and I couldn't believe it. Terry is fantastic AND a miracle worker! I AM DEFINITELY happy and I would DEFINITELY recommend Monroeville Kia to anyone. I know for a fact I will be returning here in the future for any of my car-buying or service needs. Thanks everyone and your remarkable staff! -Tracey B. More

fair for a dealership I was treated fairly by all the people out there.They moved to the old chrysler place which can be confusing.Smaller service area which I hopenthey e I was treated fairly by all the people out there.They moved to the old chrysler place which can be confusing.Smaller service area which I hopenthey e pand More