Monroeville Kia

Don't waste your money. Junk Cars I have owned Kia Soul since Jan 2014. The car is already falling apart. When I purchased my car in 2014, the car was brand new. I thought that I trade I have owned Kia Soul since Jan 2014. The car is already falling apart. When I purchased my car in 2014, the car was brand new. I thought that I traded in my 14 year old car to have a worry free life for at least 5 years. Unfortunately, that is not the case. My car is a piece of junk. I never know if it is going to start or if it is going to accelerate. Unfortunately, no one cares to find out what the issue is at the dealer. I have expressed my concern for my personal safety numerous times and it has appeared to fall on deaf ears. My lights go out intermittently. My car may or may not start. The car accelerates and slows down with little or no warning. Since they cannot find the issue with the computer, they do not want to investigate my issue. I honestly do not know what mechanics would have done before computers obviously Kia doesn't either. My service adviser appears to have an attitude and is not personable. It seems like he gets pissed when asked to do anything related to his job. He often comes off as nasty on the phone and annoyed. I have extensive warranties and fear that my car is not being properly investigated because I do not have to pay for service. I am not sure. Either way, my car is not safe to drive. I do not feel safe when driving it. I have expressed this many times. I urge anyone looking to purchase a vehicle from Monroeville Kia to look elsewhere. Do not waste your money on this brand. You will have a warranty, but it is no good if they cannot find the issue or do not care to find the issue or if they will solely rely on the computer, which may also be defected. It is no good if you do not feel safe in your car. I purchased my car brand new so that I could drive and take weekend trips without worry, but I am not sure if my car will make get me to and from work. This is the last Kia that I will purchase. I am going back to Chevy. Hopefully, I can trick someone into buying this over priced power wheel. More

Terry was AWESOME & we LOVE our Kia 😊 Terry did a wonderful job at getting us our Kia! Thank you Terry!! I recommend her helping you get your car!!! It was worth the drive from Punxsutawn Terry did a wonderful job at getting us our Kia! Thank you Terry!! I recommend her helping you get your car!!! It was worth the drive from Punxsutawney! More

Excellent service with experienced sales person who really s Terry was excellent and really helped me with a good plan For now and the future, she was very pleasant and respectful and got me an awesome car Terry was excellent and really helped me with a good plan For now and the future, she was very pleasant and respectful and got me an awesome car More

Salesman Terry Burke was great to work with. She really cared about my needs and wants in a car. Terry provided excellent service on my 2016 Kia Sportage. A Terry Burke was great to work with. She really cared about my needs and wants in a car. Terry provided excellent service on my 2016 Kia Sportage. As a single female making a purchase, she enhanced the experience. More

Excellent Service Excellent service by Dorian Laniear in buying Kia Sorento 2016. He has professional positive attitude and would recommend him to everyone who wants Excellent service by Dorian Laniear in buying Kia Sorento 2016. He has professional positive attitude and would recommend him to everyone who wants to buy or lease or finance a Kia cars Thanks for everything Dorian More

Great salesman First, let me say I have never met a car salesman I met until Tracy Boyce. He was outside waiting for me when I pulled up. From the first hello until First, let me say I have never met a car salesman I met until Tracy Boyce. He was outside waiting for me when I pulled up. From the first hello until I drove off the lot, he was helpful, kind and a great person. He talked me through the whole process never pressuring me at all. I have been in this dealership a number of times and have walked out because of rude, incompetent people, but Tracy is different. He listened to what I wanted/needed. I was so happy with his service, I sent my husband up there the next day and his experience was even better. He will now and forever, be my go to person when it comes to Kia cars. More

Unhappy customer While Monroeville Kia is great when selling their cars after the fact they are unreliable. Shortly after I bought my Kia Soul the check engine light While Monroeville Kia is great when selling their cars after the fact they are unreliable. Shortly after I bought my Kia Soul the check engine light comes on so I took it to the dealership. Not knowing the had a separate entrance for service I went in the floor entrance. The dealer who seen me came up to and as soon as he found out I wasn't buying I needed service he was very rude. I went back to Kia on numerous occasions for the same problem with the check engine light after they told me to come back as soon as the light comes on just to get there and for them to tell me I had to make an appointment because either one of their mechanics never showed up or didn't come back from lunch. They would look at me like I was crazy. And their communication is horrible. On numerous occasions they told me they did something (for example: approving my kia feel reimbursement) just to find out almost two months later they never did. I would NEVER recommend Monroeville Kia to anyone! Not happy with their customer service. More

Nice experience I just recently purchased a new Kia Sportage. I must say that Terry Burke made my buying experience a pleasant one. I will definitely recommend her t I just recently purchased a new Kia Sportage. I must say that Terry Burke made my buying experience a pleasant one. I will definitely recommend her to anyone in need of a new vehicle. She's straight forward and does a amazing job.... More

Amazing experience I could not be happier with my new Optima. Terry is amazing at what she does & it is clear to see that she really loves her job. I actually recommende I could not be happier with my new Optima. Terry is amazing at what she does & it is clear to see that she really loves her job. I actually recommended her today to a friend & I will continue to do so. More

service Great service by Terri Burke in buying my new Kia Sorento. I would recommend her to anyone interested in buying a Kia. Keep up the good work Terri! Great service by Terri Burke in buying my new Kia Sorento. I would recommend her to anyone interested in buying a Kia. Keep up the good work Terri! More