Monroeville Kia

Fast and Easy Matthew Shoemaker was my rep. The splash shield on our Sorento had come loose and was scraping the road. Matthew could not have been more courteous Matthew Shoemaker was my rep. The splash shield on our Sorento had come loose and was scraping the road. Matthew could not have been more courteous and helpful. Kept me informed throughout the process and made sure the repairs were done quickly and correctly. The entire staff was welcoming and friendly. I always have good experiences with the Monroeville Kia Service department. More

Experience The repairs we quick, The service was great! All employees were very courteous. Everyone very professional and kind.We will be back. Thank You Very M The repairs we quick, The service was great! All employees were very courteous. Everyone very professional and kind.We will be back. Thank You Very Much! More

Love it. The service is excellent, they really put their customers first.. also they are knowledgeable, friendly staff. Pleasant people. Also this time the service was fast customers first.. also they are knowledgeable, friendly staff. Pleasant people. Also this time the service was fast More

Very professional service advisors, they were very courteous and the service was excellent. I had a few cars in for recalls and they threw in complimentary car washes. What a great service crew! courteous and the service was excellent. I had a few cars in for recalls and they threw in complimentary car washes. What a great service crew! More

Patrick was awesome, very kind and the true meaning of customer service. I really appreciate great customer service, this is what truly keeps me coming back! customer service. I really appreciate great customer service, this is what truly keeps me coming back! More

This experience was A+++ Val really worked her magic ♥️ And Dallas was so patient and kind I would definitely recommend!!! 5+ stars all around great experience And Dallas was so patient and kind I would definitely recommend!!! 5+ stars all around great experience More

As usual the staff and management of Monroeville Kia went above and beyond to make our purchase a seamless event. This is the fourth vehicle we have purchased through Monroeville Kia and we could not be happ above and beyond to make our purchase a seamless event. This is the fourth vehicle we have purchased through Monroeville Kia and we could not be happier. I have and will continue to recommend Monroeville Kia to our family and friends. Dan M More

Monroeville Kia oil change I was half hour early for my oil change appointment but Alan Deal took my car and returned it washed when it was done. He was very courteous, walked m I was half hour early for my oil change appointment but Alan Deal took my car and returned it washed when it was done. He was very courteous, walked me to the car and even opened the door for me. I am very happy with the service there. More

Professionalism Seems like the service dept. is getting better with fixing my vehicle, had many problems in the past with work not being completed correctly with part Seems like the service dept. is getting better with fixing my vehicle, had many problems in the past with work not being completed correctly with parts missing from my vehicle. Work needs to be checked to make sure work is completed correctly and all parts that were removed from the vehicle are put back on. I also think scheduling appointments could get better, called January 30th did not get a appointment until Feb. 19th. More

Purchasing a new car everyone was friendly an a professional , they made you feel like they genuinely wanted your business Keesha was the best. We loved her enthusiasm . everyone was friendly an a professional , they made you feel like they genuinely wanted your business Keesha was the best. We loved her enthusiasm . only thing I was disappointed in was what I was offered for my trade . After seeing commercial on TV about giving a thousand dollars more over trade value. More