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Monroeville Kia
Monroeville, PA
238 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 238 reviews
October 08, 2020
We appreciated the excellent deal William and Vee got for us. They worked with us and for us. The Forte is our fourth Kia, and I strongly suspect when the time comes to purchase our fifth vehicle, it will us. They worked with us and for us. The Forte is our fourth Kia, and I strongly suspect when the time comes to purchase our fifth vehicle, it will be from Monroeville Kia. Thanks, guys. You're the best! More
by hopsondesk
Employees Worked With
Will, Vee
October 02, 2020
I was sold a car and had it for less than 48 hours before the engine locked. Vehicle got towed to dealership. I wait the whole next day and never received a call. I call service and was told their waiting fo the engine locked. Vehicle got towed to dealership. I wait the whole next day and never received a call. I call service and was told their waiting for Kia to approve the claim. What claim? What’s wrong with the car? How long is this going to take? None of this info was offered like I’m not totally distraught that I was sold a certified used car with a bad engine. The worst car buying experience ever More
by Shomojanice
Employees Worked With
Jim
September 27, 2020
Marlan was a friendly and knowledgeable salesman. As an older woman I had been ignored at other dealerships. Marlan treated me with respect and concern. I would recommend Monroeville Kia to eveyone. older woman I had been ignored at other dealerships. Marlan treated me with respect and concern. I would recommend Monroeville Kia to eveyone. More
by blrotonto
Employees Worked With
Marlan Cowan
September 24, 2020
Ordered new tires through Monroeville Kia after searching many types and brands when I found their buy 3 get 4th tire for one dollar sale in progress. The final price saved me money and the service was excel many types and brands when I found their buy 3 get 4th tire for one dollar sale in progress. The final price saved me money and the service was excellent, even included a complimentary car wash. More
by dpb5651
Employees Worked With
All employees in service center.
September 21, 2020
Professional knowledge about their vehicles freindly staff that seemed very concerned about the budget i wanted to stay within. Provided a wonderful new vehicle for me to consider staff that seemed very concerned about the budget i wanted to stay within. Provided a wonderful new vehicle for me to consider More
by Maryw0914
Employees Worked With
Jim Yoxall
September 16, 2020
The easiest car purchase I ever made. Marlan Cowan was very knowledgeable about the car. I was impressed with the selection automobiles there. I will return for my next car. very knowledgeable about the car. I was impressed with the selection automobiles there. I will return for my next car. More
by Mary’s car
Employees Worked With
Marlan Cowan
September 09, 2020
Terrible service department!! They don’t ’care at all about customers. Bought the car 8 months ago & have had the same problem since purchasing . Today was the last straw. I regret buying a KIA....never about customers. Bought the car 8 months ago & have had the same problem since purchasing . Today was the last straw. I regret buying a KIA....never again!! More
by Irishmom7647
Employees Worked With
Kayla
September 03, 2020
We had an awesome experience!! Our salesman Dallas was the BEST!! Very personable and got us the deal!! Sales manager worked with us as well!! Dallas has a return customer!!! As does Kia Monroeville!!! Th the BEST!! Very personable and got us the deal!! Sales manager worked with us as well!! Dallas has a return customer!!! As does Kia Monroeville!!! Thank you for the great experience!!! More
by Swedishmeatballs
Employees Worked With
Dallas
August 28, 2020
I brought my car to be service and your advisor Jermey who began to be very impatient and rude because I called everyday to see if I was approved to have my car worked on because I need to be provided wit who began to be very impatient and rude because I called everyday to see if I was approved to have my car worked on because I need to be provided with either a loner or rental for transportation to work. I found out on me own through Kia consumer affair that I was approve because he and his rudeness refuse to check or even look into it for me. His response was “ I didn’t hear anything yet” and when I did tell him I was approve , his response “ well that’s news to me”. He didn’t appreciate me calling to see how things were coming along . When he did call me to tell me my car was ready, he gave me No paperwork that I put my signature on. He claimed a new engine was put in my car and when asked how many miles was on it he changed his statement and said my engine was rebuilt. I believe they did just enough to get my car running. I was given a 1 year warranty and I wasn’t allowed to have copies of the warranty or any papers I signed. When I reached out to the service manager, he didn’t respond back. My car is a mess the engine light came back on, It jerks and makes a clicking noise now. I will not bring it back their due to how I was treated. I will be going to another dealership and reporting this the Kia claims because I am uncomfortable with this vehicle now. I spoke to several Kia owners who engines had to be service and they were given a new engine with a lifetime warranty, hear I have an extended warranty and I was given a so called rebuilt engine with a 1 year warranty and ignorance. And yes your service men and manager will deny every bit of what I’m saying and you probably will too but MONROEVILLE Kia has been given a bad name not just by me but people who had there car serviced there before me and if I had known then what I know now I would have never came there. More
by Tonya
Employees Worked With
Jermey
