Monroeville Kia
Monroeville, PA
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On September 15 I went to have my car inspected. The waiting room was freezing,customers had no masks on. My appointment was for 1pm, I left at 2:50.pm. My car sat for 1/2 hour waiting to be pulled out waiting room was freezing,customers had no masks on. My appointment was for 1pm, I left at 2:50.pm. My car sat for 1/2 hour waiting to be pulled out of the work area. I asked was my car done and I was told that they were waiting for the stickers. Really, 1/2 hour to put on stickers?? I have dealt with you company for two leases, never again. It always takes soooo long for any work I have had to get done, The only bright spot was the lady that took my payment, she was very pleasant and helpful. More
Upon entering the dealership I was welcomed and offered a beverage. Marlon asked how he could help and I described wanting a sportage. He checked the inventory, showed me the car and got to work on the deal. beverage. Marlon asked how he could help and I described wanting a sportage. He checked the inventory, showed me the car and got to work on the deal. The process was swift and painless. I drove off the lot with a great sportage. Marlon showed me all the features, called me personally to be sure I was satisfied with the car and made himself available for future questions. Unlike other experiences I've had with car dealers, I got the impression that Marlon was interested in ensuring that I was happy with the car. I believe I could call six months from now and get the same service and have questions answered. More
Thought my experience was great at Monroeville KIA. Special kudos to Austin Harper who was fantastic through out the whole process and to the rest of team for their courtesy and diligence. Would do bus Special kudos to Austin Harper who was fantastic through out the whole process and to the rest of team for their courtesy and diligence. Would do business again at this location. More
I had such a wonderful experience buying my brand new Kia Sportage in January 2021 that I came back to buy my daughter a used car this month (August 2021). I had a great sales men Anthony Marbella Sportage in January 2021 that I came back to buy my daughter a used car this month (August 2021). I had a great sales men Anthony Marbella More
Amazing experience! Especially being a new driver purchasing my first car! So friendly and kind. Very nice environment! I will definitely go back very soon! purchasing my first car! So friendly and kind. Very nice environment! I will definitely go back very soon! More
Great service. Very attentive staff. I love my Seltos! Robert and Richard were great, and they made it happen. The financial services were the easiest I've ever experienced. Robert and Richard were great, and they made it happen. The financial services were the easiest I've ever experienced. More
Excellent service. Took care of our problem quickly kept us informed We so appreciate their quick service with little wait time. Everything was very kind us informed We so appreciate their quick service with little wait time. Everything was very kind More
This was probably the easiest car purchase I have ever made. The team made sure we were comfortable and thoroughly went through all the details. Highly recommend shopping at this location!! made. The team made sure we were comfortable and thoroughly went through all the details. Highly recommend shopping at this location!! More