Monroe Nissan - Service Center

"Fantastic Work" I brought my car in to the Dealership to get it serviced and let me tell you, it was a great experience all thanks to Mr. Edgar Vanterpool. He treated I brought my car in to the Dealership to get it serviced and let me tell you, it was a great experience all thanks to Mr. Edgar Vanterpool. He treated me like family and had my car ready in no time. He made sure that everything was in check ready for me to go. More

"Exceptional service" This was this was the first time I came to Monroe Nissan for service to my 2011 Versa. I have been to a couple of Nissan dealerships but this locatio This was this was the first time I came to Monroe Nissan for service to my 2011 Versa. I have been to a couple of Nissan dealerships but this location was the best by far. I had been having some problems with my car and no one seemed to know what was wrong with it except for Monroe Nissan. Edgar first greeted me with concern and professionalism. He assured me that they would figure out what was going on and take care of it. He had to keep the car for awhile but indicated he would keep me posted of their developments. In all, my car runs great and it was the greatest experience I have ever had. All my questions were answered and I was treated very well. Edgar was a great help to me and followed through until everything was completed correctly. More

Great service Edgar from the service department was very professional and hospitable. Made sure that I didn't leave until my car was running top notch even explaine Edgar from the service department was very professional and hospitable. Made sure that I didn't leave until my car was running top notch even explained my warranty. Jake from the sales team sold me the car , was also professional and gave superb service! More

Great service 2nd time to use the service department for regular maintenance since we bought the vehicle. Both times absolute wonderful service! Edgar takes care o 2nd time to use the service department for regular maintenance since we bought the vehicle. Both times absolute wonderful service! Edgar takes care of it all and gets the job done, with a smile! Would recommend Monroe Nissan to everyone! More

No surprises! I went in for an oil and filter change. I asked the young man helping me to take a look at my tires and in one glance he saw a screw in my tire. What I went in for an oil and filter change. I asked the young man helping me to take a look at my tires and in one glance he saw a screw in my tire. What a blessing because I was traveling to myrtle beach the next day. They patched the tire and did the maintenance work in a short amount of time. Thanks! More

Excellent Service Both Jamie and Edgar are great to work with. I have taken my maxima to the new location since it opened and these guys keep me updated on status of my Both Jamie and Edgar are great to work with. I have taken my maxima to the new location since it opened and these guys keep me updated on status of my car and get me in and out in a timely manner. More

Knowledgeable service person Jaime McClain was a very knowledgable service rep and handled my situation quickly. I think he was alone that day but handled multiple customers and k Jaime McClain was a very knowledgable service rep and handled my situation quickly. I think he was alone that day but handled multiple customers and kept them all updated on the status of their vehicles. Keep up the good work! Will definitely visit this dealership again. Also, this was my first time having my car serviced at this location. More

Excellent Customer Service I would like to acknowledge Edgar vanterpool of monroe nissan for providing outstanding customer service during my visits. I find him to be very knowl I would like to acknowledge Edgar vanterpool of monroe nissan for providing outstanding customer service during my visits. I find him to be very knowledgeable in automotive and repairs, and value his expert recommendation when it comes to my Altima. He displayed excellent customer service skills and find him to be honest. Should your vehicle need servicing, please ask for Edgar at Monroe Nissan. Dave L More

Very pleased with the service When coming for service, I never make an appointment, but Edgar is always prompt in providing excellent service and I do not have to wait a long time. When coming for service, I never make an appointment, but Edgar is always prompt in providing excellent service and I do not have to wait a long time. He is very friendly, professional, respectful, and his focus is on pleasing the customer. I More

Excellent I did not have an appointment but they got the car back with no waiting! Made suggestions for what I needed done. Very professional & friendly! I did not have an appointment but they got the car back with no waiting! Made suggestions for what I needed done. Very professional & friendly! More