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Monroe Chrysler Dodge Jeep Ram Superstore
Monroe, MI
183 Reviews
Since 1966 our family-owned dealership has helped drivers from across the region find the perfect vehicle. Our roots in the Monroe, MI community go back to our early beginnings on West Front Street. That year, Ralph Mahalak Sr. founded Monroe Dodge with eight employees and limited resources. Monroe Dodge overcame its initial struggles to form a customer base and with much hard work, grew to the point where it moved to its current location on North Monroe Street. Monroe Dodge continued to move full stream ahead and excel in both the good and bad times in the automotive industry. Sadly, Ralph Mahalak Sr. passed away on June 6, 2017.
Today, his four sons; Ralph Mahalak Jr., Mike Mahalak, J.P. Mahalak & Alex Mahalak, follow in his footsteps and lead successful dealerships of their own. Four of which are located in Central Florida, Alfa Romeo Fiat of Winter Haven, Posner Park Chrysler, Dodge of Winter Haven & Lake Wales Chrysler. Ralph Mahalak Jr. is also a partner of Buckeye Dodge Chrysler Jeep RAM Fiat, with Steve Tetrick.
A lot has changed in the world since 1966, but at Monroe Dodge Chrysler Jeep RAM Superstore our priorities remain the same. Here the customer is always No.1. We go above and beyond to provide every person with an exceptional shopping experience. In fact, it’s our outstanding customer satisfaction, facility, processes and training requirements that has earned us multiple awards from Chrysler.
Our beautiful dealership is conveniently located between Detroit, Ann Arbor and Toledo and brings drivers in from Dundee and Adrian, MI. Here you will find an incredible selection of new Chrysler, Jeep, Dodge and RAM models, including the Jeep Gladiator, Wrangler, RAM 1500, Dodge Challenger, Chrysler Pacifica, RAM ProMaster and ProMaster City, RAM 4x4s, commercial HD RAM trucks with upfits and much more. We also have an impressive selection of quality late-model, low-mileage, certified pre-owned models for you to choose from!
Monroe Dodge Chrysler Jeep RAM Superstore is a RAM Certified Agriculture dealership and a BusinessLink dealer and are proud to serve our local farm and ranching community. Our knowledgeable experts can answer any questions you might have and can help you find the perfect vehicle and financing for your business needs. Whether you are buying or leasing a truck for your family farm or for personal use, you can count on our Professional Business Managers to assist you with all your financing needs. We can help get you the auto loan you need, no matter what your credit history might be. In fact, we offer a variety of special financing options for anyone with less than perfect credit.
At Monroe Dodge Chrysler Jeep RAM Superstore we make it easy to really explore the capability of every vehicle in our inventory with our 18-obstacle Jeep off-road course. Once you find the perfect car, truck or SUV, our team can get the license plate and registration done the same day (in most cases). We also offer extended warranties and Mopar service contracts to fit any budget! See for yourself just how easy it is to shop for the perfect vehicle at Monroe Dodge Chrysler Jeep RAM Superstore, home of the “Low Payment Kings!”
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 183 reviews
Verified Customer
September 29, 2023
The work done on our vehicle was done correctly, unfortunately, it took way too long to do the job. After making an appointment one month in advance, and dropping off the car early in the morning, unfortunately, it took way too long to do the job. After making an appointment one month in advance, and dropping off the car early in the morning, it should not have taken just over two weeks to change front 2 struts and do a transmission flush. I felt like I was being lied to about the status of our vehicle and reason it was taking so long.These parts should be commonly stocked at any reasonable dealerships parts department. Also, this repair was done way before the UAW strike, so there should be no supply chain issue excuses. I’m assuming our repair was kind of put on the back burner because it was warranty work and not full retail price work. I was communicating with a representative from the dealership, asking why it took so long to complete the work and that person said they would get back to me with the reason and they never did any follow up with me. For these reasons, I’m honestly not sure I would recommend the dealership to my friends. More
by flyboyforcjs
Employees Worked With
September 29, 2023
Monroe Jeep gives me the confidence knowing the job will be done correctly the first time. People like Juliana Link has answered my questions professionallyy in giving me confident in their provided servi be done correctly the first time. People like Juliana Link has answered my questions professionallyy in giving me confident in their provided service. Service department manage Terry Kaufman has the answers when called upon! Thank you Monroe Jeep a long time customer! More
by vrkuhr
September 29, 2023
Dealership and entire staff are professional, courteous, friendly and there is no place i would rather trust with my auto needs. friendly and there is no place i would rather trust with my auto needs. More
by MIKEGAYNIER
September 29, 2023
September 28, 2023
The team at Monroe Jeep was professional and they went above and beyond to make the whole process enjoyable. Nick answered all my questions and he took the time to make sure I had the right vehicle. Wou above and beyond to make the whole process enjoyable. Nick answered all my questions and he took the time to make sure I had the right vehicle. Would recommend Monroe Jeep to all my friends looking for a new vehicle. More
by keithnappo
Employees Worked With
September 28, 2023
I was told "1 hour" and was one of the first customers in the door, it turned into over 2 Hours because my Ram was left outside to work on others that came later. And then they changed a filter I did NOT aut the door, it turned into over 2 Hours because my Ram was left outside to work on others that came later. And then they changed a filter I did NOT authorize, I was not even asked if I wanted it changed. So my free oil change cost me over $70.00 Not Good More
by trbragg34
Employees Worked With
Julianna Link
September 27, 2023
Team was very helpful during the purchasing process. Would highly recommend to anyone looking to buy a car! Would highly recommend to anyone looking to buy a car! More
by jennaferwindels
September 25, 2023
Nick was patient, friendly, knowledgeable and took the time to help transfer several items from the old to the new vehicle. time to help transfer several items from the old to the new vehicle. More
by vince29
Employees Worked With
September 22, 2023
They did everything and a timely manner managed. They had great service. Got me in and out of there fast. They had great service. Got me in and out of there fast. More
by Celliott429
