Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Monaco Ford of Niantic
Niantic, CT
48 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
48 Reviews of Monaco Ford of Niantic
May 21, 2026
Brought my vehicle in for recall and oil change. They picked up my ride from my place of employment and dropped it off at my house when they were done. The mechanic shot a video of my ride on the l They picked up my ride from my place of employment and dropped it off at my house when they were done. The mechanic shot a video of my ride on the lift to explain what they were doing and a live report card of my car from underneath. Pretty exceptional. More
by Gwkaan
Employees Worked With
Kim Spinney, Mike Senesac, Greg Bombard, Finn Bruce
December 23, 2025
The front office staff: Blake, co-owner, Brian, sales manager; Brianna, sales consultant, and Jacob, finance manager were all fantastic and transparent to work with throughout the order processes and del manager; Brianna, sales consultant, and Jacob, finance manager were all fantastic and transparent to work with throughout the order processes and delivery of my 2026 Mustang GT. I don’t buy new cars very often, but this was the best sales transaction I have ever experienced. More
by Yank05
Employees Worked With
Brianna
October 08, 2025
The personnel I dealt with were very knowledgeable, friendly, caring and concerned about my needs and wishes for a new vehicle. I was delat with in a professional manner throughout the process and am c friendly, caring and concerned about my needs and wishes for a new vehicle. I was delat with in a professional manner throughout the process and am completely satisfied with the purchase of my new Ford. More
by Doug
Employees Worked With
Daelon Morgan, Micheal Hitchery, Jason Knapp
May 28, 2025
Our salesman was Chris Rock and he was very helpful and very knowledgeable about the car.We were pleased with how he handled the vehicle very knowledgeable about the car.We were pleased with how he handled the vehicle More
by ddec1
Employees Worked With
I don’t remember the name of them 😢
May 22, 2025
Monaco Ford always has a great selection of vehicles on hand. Sales staff and service staff are always friendly and helpful. The mechanics are top shelf. hand. Sales staff and service staff are always friendly and helpful. The mechanics are top shelf. More
by VLSL
Employees Worked With
Greg and Kim and Matt
March 17, 2025
Mike gave my a thorough test of the same model Mach E I planned on buying. Then they found one with exact features I wanted at another dealer and quickly got that one for me. planned on buying. Then they found one with exact features I wanted at another dealer and quickly got that one for me. More
by RHAYFORD
Employees Worked With
mike hitchery, Brian DiMartino
October 05, 2024
It was a very pleasant experience at the dealership. Very informative about the truck I purchased along with a very smooth purchasing process. I highly recommend this dealership to other potential buyer Very informative about the truck I purchased along with a very smooth purchasing process. I highly recommend this dealership to other potential buyers looking for a vehicle. More
by pemonteiro
Employees Worked With
Michael Sawyer
