Monaco Ford of Niantic

Monaco Ford Niantic services all my families Ford and Non-Ford vehicles, pick up and delivery feature has added to simplicity of dealing with car repairs. Staff is knowledgeable and follows through with Non-Ford vehicles, pick up and delivery feature has added to simplicity of dealing with car repairs. Staff is knowledgeable and follows through with commitments. More

They are conveniently located, and I was able to get an appointment in the same week I made the request. I was very pleased they were having a tire special, buy 3 get the 4th for a dollar. The only downe appointment in the same week I made the request. I was very pleased they were having a tire special, buy 3 get the 4th for a dollar. The only downer was they were unable to complete the recall on my Escape infotainment system, due to a computer problem. I was informed in advance that they'd been having problems uploading the update, so it wasn't a total surprise. I had made arrangenents to leave it all day, as he had told me the update had been frequently failing, and needing to be restarted. I hope it will be quick when they get the issue resolved. More

Friendly staff, knowledgeable and easy to talk to. From sales to service, everyone is there to help you. Clean facility and great selection. From sales to service, everyone is there to help you. Clean facility and great selection. More

Monaco Ford of Niantic services three of my vehicles. I choose this dealership because of the number of Ford trained Master Mechanics on the floor. Not behind the service desk. I choose this dealership because of the number of Ford trained Master Mechanics on the floor. Not behind the service desk. More

This was a very pleasant experience. The service on my F150 was efficient, and reasonable priced. Dealing with both Kim and Greg was great. Both were professional and courteous. I liked The service on my F150 was efficient, and reasonable priced. Dealing with both Kim and Greg was great. Both were professional and courteous. I liked the fact that Kim was in contact with me throughout the servicing process. The fact that the technician took the time to make a video of what was performed was simply terrific. Keep up the good work! I'll be back. More

I can honestly say that it was a pleasure purchasing our new Explorer ST from Monaco Ford. Working with Shane was a breath of fresh air, no high pressure, he listened to our wishes, and was definitely not t new Explorer ST from Monaco Ford. Working with Shane was a breath of fresh air, no high pressure, he listened to our wishes, and was definitely not the stereotypical car salesman. And what can I say about Brianna, the IT wizard. She took her time explaining the high-tech array that boggled my 78 year old mind. To say patience is a virtue, Brianna is the epitome of patience. The two of them made purchasing our new vehicle an enjoyable experience not an exercise in combat. More

2nd generation customer. Always a pleasure when taking our vehicles in for service . Very pleasant atmosphere . Comfortable waiting lounge. Always a pleasure when taking our vehicles in for service . Very pleasant atmosphere . Comfortable waiting lounge. More

Brianna was knowable about the vehicle we purchased. Very helpful, and she made sure everything we were supposed to have was ready for use when we left with our new car. Very helpful, and she made sure everything we were supposed to have was ready for use when we left with our new car. More

It was an experience that auto purchasing should be like without the pressure. I would recommend Monaco Ford, they go beyond to earn your future care care with service options that bring piece of mind. They without the pressure. I would recommend Monaco Ford, they go beyond to earn your future care care with service options that bring piece of mind. They strive to please and I will be doing future business with Monaco Ford. More

Great personality easy to work with. Vary knowledge able always willing to help and give more than enough information. Vary knowledge able always willing to help and give more than enough information. More