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Monaco Ford

Glastonbury, CT

4.8
208 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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767 New London Turnpike

Glastonbury, CT

06033

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Showing 208 reviews

June 07, 2023

We have been using Monaco Ford for Servicing our Fleet of Vehicles for a number of years. We recently purchase another Truck for our fleet from Greg Smith, the purchase went very easy. They truly understand More

by smountford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Lebeau
May 27, 2023

This was the first time using this dealership. I was very comfortable and at ease. I came to test drive and ended up buying. The environment was very laid back and comfortable. I would recomme More

by llclark223
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adrian
May 24, 2023

My loyalty is to my sales rep, Greg Smith, and the brand (I have only purchased Fords all my life). They gave me their "best price" up front but Ford pricing is inflexible and does not reward customer loyal More

by jcast3951
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Vincek
May 23, 2023

These guys know their S ---, would definitely use them again. have a fleet of vehicles and need a reliable dealership More

by dpricone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : did not work with sales dept,
May 21, 2023

The service was amazing and they were very flexible and helpful to get us in the right vehicle. They made the whole process easy! More

by theparkerelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James V
May 20, 2023

I stopped in late just before closing time. Everyone was busy with other customers as you would expect from a good dealership, but a sales person still took the time to figure out my needs and More

by Barryfluckiger
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Guilbeault
May 17, 2023

Very friendly and always willing to help you and the owner is always willing to help More

by Jahurstjr
Recommend Dealer
Yes
Employees Worked With
Rex
May 09, 2023

Excellent selection of trucks to choose from. This is 3rd new vehicle I have purchased from Monaco. Greg Smith has been my salesman who did an excellent job! Also, Rick in credit department was s More

by jpelles
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Pearson, Jason McCusker
May 06, 2023

Was told when I made appointment it would take 45 minutes, considering they wouldn't give me a loaner for the recall, i chose to wait. It took 5 hours! I missed other appointments and was very unha More

by roxannejohnson40
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 27, 2023

I bought many vehicles through the years, and this was one of the best dealerships I’ve dealt with. Jim was super helpful and accommodating, knowledgeable on the Maverick, and communicated with me through More

by nfanelle1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg LeBeau, Brian Dimartino, James Moir
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