Monaco Ford
Glastonbury, CT
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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We have been using Monaco Ford for Servicing our Fleet of Vehicles for a number of years. We recently purchase another Truck for our fleet from Greg Smith, the purchase went very easy. They truly understand Vehicles for a number of years. We recently purchase another Truck for our fleet from Greg Smith, the purchase went very easy. They truly understand that your time is valuable being a business owner. Thank you to both Greg Smith and Greg Lebeau. More
This was the first time using this dealership. I was very comfortable and at ease. I came to test drive and ended up buying. The environment was very laid back and comfortable. I would recomme I was very comfortable and at ease. I came to test drive and ended up buying. The environment was very laid back and comfortable. I would recommend this dealership to anyone. More
My loyalty is to my sales rep, Greg Smith, and the brand (I have only purchased Fords all my life). They gave me their "best price" up front but Ford pricing is inflexible and does not reward customer loyal (I have only purchased Fords all my life). They gave me their "best price" up front but Ford pricing is inflexible and does not reward customer loyalty, i.e., I bought 8 Fords in a row and no recognition for this loyalty. Other dealers/brands are more flexible and more price responsive even to a first time buyer. More
These guys know their S ---, would definitely use them again. have a fleet of vehicles and need a reliable dealership again. have a fleet of vehicles and need a reliable dealership More
The service was amazing and they were very flexible and helpful to get us in the right vehicle. They made the whole process easy! helpful to get us in the right vehicle. They made the whole process easy! More
I stopped in late just before closing time. Everyone was busy with other customers as you would expect from a good dealership, but a sales person still took the time to figure out my needs and Everyone was busy with other customers as you would expect from a good dealership, but a sales person still took the time to figure out my needs and set up a time for me to come in earlier the next day to test and select a new F150. The next day I test drove and selected the perfect truck. We sat down to go over some financial information then set a time to finalize the purchase the next day. I never felt pushed or talked into something I didn’t want. These people really listened to what I wanted and showed me my opinions.even the financial part was an easy process. Very good people to work with. More
Excellent selection of trucks to choose from. This is 3rd new vehicle I have purchased from Monaco. Greg Smith has been my salesman who did an excellent job! Also, Rick in credit department was s This is 3rd new vehicle I have purchased from Monaco. Greg Smith has been my salesman who did an excellent job! Also, Rick in credit department was super fast at getting application through. Very pleased with the whole purchase procedure. Went in on a Friday afternoon and picked up new vehicle next morning. More
Was told when I made appointment it would take 45 minutes, considering they wouldn't give me a loaner for the recall, i chose to wait. It took 5 hours! I missed other appointments and was very unha minutes, considering they wouldn't give me a loaner for the recall, i chose to wait. It took 5 hours! I missed other appointments and was very unhappy! I live an hour away. 7 hours of my only day off was wasted. I was not told on the phone it would take 45 minutes to diagnose and an additional 4 and a half more to fix. Prior to this I was willing to drive an hour for the other recalls and issues. They always offered a loaner for recalls. What happened? I will be looking for a closer option. More
I bought many vehicles through the years, and this was one of the best dealerships I’ve dealt with. Jim was super helpful and accommodating, knowledgeable on the Maverick, and communicated with me through one of the best dealerships I’ve dealt with. Jim was super helpful and accommodating, knowledgeable on the Maverick, and communicated with me through the process. Brian offered me a trade in value I was comfortable with. I was in and out of the dealership in no time, everything was ready for me when I arrived. Greg was also very helpful and made the financial process easy. An overall great no pressure buying experience, highly recommend this place! Thank you!! More