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Monaco Ford
Glastonbury, CT
205 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 205 reviews
September 05, 2024
Monaco Ford is a very friendly family owned dealership. I have done business with them for over 60 years,parts,sales and service.They are always fair and trustworthy. I have done business with them for over 60 years,parts,sales and service.They are always fair and trustworthy. More
by Boat Guy
Employees Worked With
September 02, 2024
Monaco Ford was communicative and educational in the process of ordering and delivering my vehicle. The contact person Greg Smith was excellent! process of ordering and delivering my vehicle. The contact person Greg Smith was excellent! More
by dfar5255
August 29, 2024
Excellent Customer service and very friendly sales staff….. would definitely recommend Monaco Ford for new or used car purchase.. Sales Folks ver knowable on the products they sell. Made the purchase staff….. would definitely recommend Monaco Ford for new or used car purchase.. Sales Folks ver knowable on the products they sell. Made the purchase very easy….👍🏻 More
by capecod821
Employees Worked With
Other Employees :
Jay, Jillian and Matt were excellent and easy to purchase from…
August 23, 2024
Thank you for making the purchasing of our new Ford F150 enjoyable and so smooth. The staff was great to work with & well educated in their departments . We really enjoyed working with Monaco and would defi enjoyable and so smooth. The staff was great to work with & well educated in their departments . We really enjoyed working with Monaco and would definitely return as a repeat customer in the future. Thank you ! More
by Mdickau1028
Employees Worked With
Aaron , Earl and Matt
August 18, 2024
I never got to test drive the car for days because it had just come in and hadn't been gone over by a technician, detailed or had a large sticker removed. All the people I worked with were so kind and wanti just come in and hadn't been gone over by a technician, detailed or had a large sticker removed. All the people I worked with were so kind and wanting the best outcome for me. I want to thank Jay, Adrian and Cameron. They all were wonderful and my car drives great and I love it. More
by gems4jem
Employees Worked With
see above, Jay, Adrian and Cameron
August 14, 2024
The enitre process excellent! We felt completely cared for and important! Not just another transaction! Thanks! We felt completely cared for and important! Not just another transaction! Thanks! More
by Davey
Employees Worked With
July 30, 2024
I have worked for this dealership and the experience was outstanding.Prior to,during and after I have purchased 6 vehicles and the experience has always been exemplary outstanding.Prior to,during and after I have purchased 6 vehicles and the experience has always been exemplary More
by Boat Guy
July 21, 2024
I didn’t feel pressured to buy. Andre was easy to like and deal with. Overall a positive experience Andre was easy to like and deal with. Overall a positive experience More
by jimpalko
July 18, 2024
Nice staff easy to work with I went back with questions and was helped right away and was helped right away More
by Elaine
June 22, 2024
Having purchased over 20 cars in my lifetime, I have to say that this purchase with Monaco Ford was the easiest, most pleasant purchase ever. Adrian and Matthew made the transaction simple and there was p say that this purchase with Monaco Ford was the easiest, most pleasant purchase ever. Adrian and Matthew made the transaction simple and there was push for addons. I just wish they were closer to me as I would buy all my future cars from them More
by saleen032
