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Monaco Ford

Glastonbury, CT

4.8
208 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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767 New London Turnpike

Glastonbury, CT

06033

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Showing 208 reviews

November 27, 2019

I really enjoy my relationship with my dealership. From looking around, financing, purchase, and service, they have made this sojourn smooth and enjoyable. I have no problems booking service appointments More

by devildogpops
Recommend Dealer
Yes
Employees Worked With
Pat
Mar 30, 2021 -

Monaco Ford responded

Devildogpops, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thanks again for your business! Take care!

November 26, 2019

Good deal Buying my new Ranger could not have been easier. Dustin the salesman didn't waste my time, and I didn't waste his. I drove off the lot the same day, t More

by dflanagan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Deprey
Mar 30, 2021 -

Monaco Ford responded

Dflanagan, thank you for leaving such a great review and high star rating. Thanks again for your business! Take care!

November 25, 2019

Everyone, from JerryLee to the service technician, did a great job and I especially appreciate the “report card” on all the 🚗 cars systems. Service has been the best for the long time I have had three veh More

by Bluegrass Lover
Recommend Dealer
Yes
Employees Worked With
Jerry Lee
Mar 30, 2021 -

Monaco Ford responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 19, 2019

Excellent Dealership, all departments From initial visit to closing the dealership did an excellent job. Would absolutely buy another car here. Sales kept me apprised of new incentives whi More

by woodsdm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John R, Blake, Rick
Mar 30, 2021 -

Monaco Ford responded

Woodsdm, your comments keep us motivated and working hard for all our guests! Thanks again for your business! Take care!

November 18, 2019

Absolutely amazing service! From start to finish they were accommodating, friendly and dedicated to making sure we had a pleasant experience!! I will definitely buy another vehi More

by Cindy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake and Dustin
Mar 30, 2021 -

Monaco Ford responded

Cindy G, thank you for leaving such a great review and high star rating. At Monaco Ford we value our customers and we look forward to seeing you on your next visit. Take care!

November 17, 2019

Short appointment time, quick completion Engine light problem was covered by warranty, saving what I thought would be at least several hundred dollars. The service department apprised me of t More

by kl-ross
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat
Mar 30, 2021 -

Monaco Ford responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

November 06, 2019

Monaco Ford is always my go to place for service. They are always professional and thorough. Scheduling an appointment is easy and they always have completed the work in a timely manner. More

by Doug C.
Recommend Dealer
Yes
Employees Worked With
Jeri, Nate
Mar 30, 2021 -

Monaco Ford responded

Doug C., thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

October 25, 2019

Hassle Free This is the fifth vehicle we have purchased from this dealership. We have been very happy with the quality of the cars and trucks purchased here, coup More

by GD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leo, Rick and Mario
October 16, 2019

No hastle buying a vehicle Family owned and operated. The Monaco's are a great bunch of people. Greg Smith is the best sales person I have ever worked with at a dealership. More

by Mustang Guy 2013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg smith
Mar 30, 2021 -

Monaco Ford responded

Mustang Guy 2013, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

October 08, 2019

Always a pleasent experience I've been going to Monaco Ford for years and have bought several cars there. When ever service was needed, the experience has always been a positive o More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Mar 30, 2021 -

Monaco Ford responded

Gene, thank you for taking the time to leave us your response to our Staff's outstanding customer service!