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Monaco Ford

Glastonbury, CT

4.8
208 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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767 New London Turnpike

Glastonbury, CT

06033

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Showing 208 reviews

February 07, 2020

I had an overall perfect experience at Monaco Ford. Everyone was nice and very helpful. Cut right to the chase and gave me a great offer on my Tacoma and hooked me up with a beautiful used F-150. More

by tsheafx4
Recommend Dealer
Yes
Employees Worked With
Michael Vinny and the Sales Manager
Nov 25, 2020 -

Monaco Ford responded

We are happy we could make your experience a positive one! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

February 07, 2020

Multiple Construction Vehicles We purchased multiple new F150's and Escape's at the end of 2019 and we were treated professionally, we were given excellent pricing and vehicles were More

by tadamson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith
Nov 25, 2020 -

Monaco Ford responded

Your comments keep us motivated and working hard for all our guests! Thank you again for choosing Monaco & Sons Mtr Sales Inc, and we hope to see you again soon!

February 03, 2020

Recent Repair I recently had a major repair completed . The issue was a recall so Ford covered all the expenses. I found everyone I dealt with to be very friendly More

by lisethorwall
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jerry and I believe Matt.
Nov 25, 2020 -

Monaco Ford responded

We are happy we could make your experience a positive one! Thank you so much for choosing Monaco & Sons Mtr Sales Inc as your first choice for service!

January 28, 2020

Very professional, the best! I got the WORKS package done on my Edge while I waited. The work was done in a timely fashion and their customer lounge was very comfortable. Everyone More

by sleniart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pat Mullins, Jerry Lynn Howley
Nov 25, 2020 -

Monaco Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this! Take care!

January 22, 2020

Awesome I typically do not write reviews. However my recent experience at Monaco Ford was absolutely wonderful. I have purchased many vehicles new and used f More

by Tom W
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike,Blake,Aaron,Rick
Nov 25, 2020 -

Monaco Ford responded

Tom - Thank you for leaving such a great review and high star rating! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

January 22, 2020

Excellent attention to detail and care for the customer , with friendly, knowledgeable, authoritative sales people and staff. Took the time to find my perfect vehicle from another dealer, and then took the More

by benmosteller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Orszulak, Blake Riley, Richard Pearson
Nov 25, 2020 -

Monaco Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

January 21, 2020

Awesome Monaco ford Staff are top notch wouldn’t go anywhere else they go out of there way to get you in the vehicle your looking for. There sales and service More

by Rfrity
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith and Dustin
Nov 25, 2020 -

Monaco Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for your business! Take care!

January 12, 2020

Happy with everyone we dealt with at the dealership We have always been happy and satisfied with the help and service that Greg Smith has given us with all of our vehicles over the years. With this purc More

by bkgchristie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Smith, Vinny, John Rita, Rick, Jeffrey
Dec 02, 2020 -

Monaco Ford responded

Bkgchristie, your comments keep us motivated and working hard for all our guests! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!

January 07, 2020

Great Customer Service! Vincent was great to work with. He was not pushy or in a rush to get me to make a decision I wasn't comfortable with. He was very informative and his More

by jessfabbri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 25, 2020 -

Monaco Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! At Monaco & Sons Mtr Sales Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

January 06, 2020

Greg was a huge help in helping me pick out my new truck. He took the time to explain everything to me and also the set up of all the inside tech stuff. I’ll be getting my next truck from MONACO when the tim More

by Kevinmcd7
Recommend Dealer
Yes
Employees Worked With
Greg
Nov 25, 2020 -

Monaco Ford responded

We are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

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