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Monaco Ford

Glastonbury, CT

4.8
208 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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767 New London Turnpike

Glastonbury, CT

06033

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Showing 208 reviews

May 21, 2020

Monoco Ford responded to my concern re check engine light. They were efficient and helpful diagnosis and repair They notified me and most of all the service department maintained social distancing sh More

by Megvance
Recommend Dealer
Yes
Employees Worked With
Service dept social distance
Nov 25, 2020 -

Monaco Ford responded

We are happy we could make your experience a positive one! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care!

May 04, 2020

Got the Works and a set of new tires. Monaco Ford scheduled my vehicle for a service during the COVID-19 pandemic. Completed the Works Service package and installed a set of new Hankook t More

by dcobb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan Craw
Nov 25, 2020 -

Monaco Ford responded

Dcobb, thank you for leaving such a great review and high star rating. At Monaco & Sons Mtr Sales Inc, we value our customers and we look forward to seeing you on your next visit. Take care!

April 29, 2020

service is more important than any other aspect service department is the best...great follow, easy to set appointment, left the van spotless when they were complete. They did everything they promis More

by DBUDNICK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
jay Granado
Nov 25, 2020 -

Monaco Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

April 20, 2020

Called to get my car in and the wait time is insane. The girl on the phone was nice enough. I really wanted to like them more because I heard they were a family oriented business but I’m just disappointed. More

by Pharrion
Recommend Dealer
No
Employees Worked With
Unknown
March 23, 2020

Absolutely top notch Best service hands down in the state of CT. very easy to deal with. they take a great deal of pride in the sales and service of the ford trucks from m More

by jdamato
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Greg, Rick, Jay, Mike
March 13, 2020

The Staff at Monaco was very professional and Peasant to work with in the process of buying the f250 !! I would definitely recommend Monaco Ford to anyone who is in the process of buy a new or used vehicle! More

by Js32ryder
Recommend Dealer
Yes
Employees Worked With
Leo, Rick,Mario
Nov 25, 2020 -

Monaco Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this!

February 12, 2020

Can't say enough about the great experience. From beginning with John, to the end with Aaron and financial with Mario, the whole experience was wonderful. I love Monaco so much that this is my se More

by joycecats2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John, Aaron, Mario
Nov 25, 2020 -

Monaco Ford responded

Thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 12, 2020

Monaco Ford is a World Class Dealership Going into the new car buying process I had a lot of contingencies in order to make a deal. I was black and white about the facts; what I wanted for m More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie,Mario
Nov 25, 2020 -

Monaco Ford responded

Amanda, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

February 11, 2020

Monaco's Always As they have in the past, the Monaco Dealership gave me a tremendous deal and took great care of me. From leadership down, every detail was explained More

by Ryan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake, Aaron, Rick
Nov 25, 2020 -

Monaco Ford responded

Ryan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Take care!

February 10, 2020

Used vehicle purchase The purchase experience has been smooth and very time efficient. All the people I came in contact with were extremely professional, rigorous and colla More

by Nicole
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vinnie, Ron, Rick
Nov 25, 2020 -

Monaco Ford responded

Nicole, thank you for leaving such a great review and high star rating! Thank you so much for being one of our valued guests and we look forward to your next visit!

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