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Monaco Ford

Glastonbury, CT

4.8
208 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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767 New London Turnpike

Glastonbury, CT

06033

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Showing 208 reviews

August 10, 2022

I walked in, got a loan, wrote a check and walked out a little while late the owner of my leased vehicle. More

by JD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sadie, Jim
Aug 27, 2022 -

Monaco Ford responded

Jd, thank you for your kind words, and congratulations on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 27, 2022

Service Advisor, Meghan Craw Has been helpful, patient and understanding throughout the complete process of warranty claims for my 6th Generation Bronco. Warranty claims can be taxing for both the consume More

by 21_Outer_Banks_Bronco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meghan Craw
Jul 31, 2022 -

Monaco Ford responded

21_outer_banks_bronco, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!

July 25, 2022

Service department is great- answer all my questions, keep me informed. And am grateful for the transportation that Monaco provides. More

by KB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JerriLynn
Jul 31, 2022 -

Monaco Ford responded

Kb, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 18, 2022

Best dealership around. I hve boughten all my truck/cars. From Monaco ford for the past 20 years. No haggle. Family owned. Dealer is the way to go !! More

by Tanguayjesse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2022 -

Monaco Ford responded

Hi Tanguayjesse, we are very happy to have provided you with such positive experiences! ! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 16, 2022

Beyond impressive. Both Moir brothers here went above and beyond to help me secure my new truck as well as dealing with my rental drop off and bed products connections. More

by Utena3581
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rex Moir. Jim Moir. Jim in finance
Jun 21, 2022 -

Monaco Ford responded

Utena3581, thank you for your wonderful response to the quality of service our Staff provides, and congrats on your new vehicle! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

April 29, 2022

Monaco went above and beyond in my F-250 purchase. They brought the vehicle I was interested in from one of their other locations. They prepared the vehicle for delivery in the time frame I required. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim V, Nate
May 12, 2022 -

Monaco Ford responded

Dave, thank you for your kind words, and congratulations on your new vehicle! It means so much to us to have earned your trust in our business! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! Take care!

April 16, 2022

Extremely helpful and knowledgeable when I went in to check out a new Mustang Mach E. This has been an awesome experience and I definitely recommend this dealer. There was no pressure to do anything and More

by Harrystills23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Riley, Nate Stailey
Apr 19, 2022 -

Monaco Ford responded

Harrystills23, thank you for taking the time to leave us your response to our Staff's outstanding customer service! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 28, 2022

Starting using them from recommendations from others. Very up front and honest due to high demand in this industry. Meghan has done her best at accommodating my police fleet. It very much appreciated. More

by aumberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Meghan Craw. Service Department
Mar 08, 2022 -

Monaco Ford responded

Aumberger, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 09, 2022

Best car buying experience I’ve had in a long time. Thanks Mike and Blake!! More

by TwoMomSquad
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2022 -

Monaco Ford responded

TwoMomSquad, we are happy we could make your experience a positive one! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

February 08, 2022

Rick and Kyle were very professional and knowledgeable. Test drive and delivery process was seamless. I would highly recommend this dealership to anyone looking for a new or used car! I will be back agai More

by papooshaeric
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle
Feb 17, 2022 -

Monaco Ford responded

Papooshaeric, we're pleased to hear everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

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