Monaco Ford

Dealing with Aaron in sales was a excellent experience. After waiting 1 year and 4 months for the truck to come in Monaco stood by there original pricing which impressed me. After waiting 1 year and 4 months for the truck to come in Monaco stood by there original pricing which impressed me. More

Overall a very good experience, except they failed to disclose my $2000 rebate I was entitled to until I mentioned something about it. But after that they did right by me by giving me the rebate as well disclose my $2000 rebate I was entitled to until I mentioned something about it. But after that they did right by me by giving me the rebate as well as another $1000 off the price. Maybe an over site, by them but extremely happy with the overall transaction and selection of trucks on the lot. HIGHLY RECOMMEND More

Rex and Greg made the buying process very painless. Rex was very informative about the vehicle and Greg made the finance process smooth. I was shown were the service area is. I will be suggesting this Rex was very informative about the vehicle and Greg made the finance process smooth. I was shown were the service area is. I will be suggesting this dealership to others in the future. More

Monaco Ford had a beautiful showroom and we were welcomed right away. There were no high pressure salespeople. Our salesman, Kyle, listened to our needs and showed us cars we wanted. right away. There were no high pressure salespeople. Our salesman, Kyle, listened to our needs and showed us cars we wanted. More

Sadie and Jim were wonderful. Easy to deal with and very responsive. I highly recommend them both and Monaco Easy to deal with and very responsive. I highly recommend them both and Monaco More

This dealership was a breath of fresh air. The customer service was personable and definitely second to none. The customer service was personable and definitely second to none. More

THE SERVICE WAS GREAT AND THE CAR READY ON TIME. MEGAN IS ALWAYS SO VERY HELPFUL THANK YOU MEGAN IS ALWAYS SO VERY HELPFUL THANK YOU More

Great dealer - very smooth transaction ! Very knowledgeable with great price and friendly employees thank you Very knowledgeable with great price and friendly employees thank you More

Monaco Ford provides optimum service at all times. I feel the customer comes first.The service and office staff go out of their way to be sure the customers needs are served promptly. I feel the customer comes first.The service and office staff go out of their way to be sure the customers needs are served promptly. More

I just had my transmission serviced along with a repairs on a couple warranty items. Stephanie in the service department contacted me to say one item wasn't covered under my warranty and I argued that I had on a couple warranty items. Stephanie in the service department contacted me to say one item wasn't covered under my warranty and I argued that I had warranty in front of me which said it was covered. I asked for corporate Fords number to plead my case and Steph gave it to me. I was on the phone with one person from Ford that confirmed what Stephanie told me but he gave me another number to call because I was sure I was right. I was on hold for an hour when Stephanie called me to say she pleaded my case to Monaco and they decided to honor the warranty. I'm 65 years old and never had a dealership treat me like this. I couldn't believe it. On top of that they dropped me off and picked me up for the service. This is an amazing company and when I buy another vehicle I'll buy here. Thank you Stephanie and Monaco Ford ! You're a class act... More