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Monaco Ford
Glastonbury, CT
200 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 200 reviews
November 02, 2024
We saw a used pickup on Monaco’s website that interested us. We’ve never owned one in the past but needed a tow vehicle for our camper. Went to Monaco and liked the truck immediately. Our salesman, Adri us. We’ve never owned one in the past but needed a tow vehicle for our camper. Went to Monaco and liked the truck immediately. Our salesman, Adrian, didn’t push the truck on us but answered all our questions. Nice truck…easy-going company. Highly recommend them! More
by dvdbrch1
Employees Worked With
Adrian
October 24, 2024
I was sold a pile of junk with so many technical issues that the engineers at Ford Motor Company can't even figure it out that the engineers at Ford Motor Company can't even figure it out More
by hwcantiquesllc
October 04, 2024
Excellent Customer service and very friendly sales staff. Would definitely recommend Monaco Ford for new or used car purchase. Sales Folks very knowable on the products they sell. Made the purchase very easy Would definitely recommend Monaco Ford for new or used car purchase. Sales Folks very knowable on the products they sell. Made the purchase very easy More
by superiorhvac
Employees Worked With
Aaron Guilbeault
September 24, 2024
smooth sailing on getting the Ford Maverick (after the manufacturer actually got it delivered). very professional, staff was friendly and knew their product well manufacturer actually got it delivered). very professional, staff was friendly and knew their product well More
by mhouston
Employees Worked With
Adrian Paulding
September 21, 2024
I have purchased well over 25 vehicles from Monaco Ford and I have never had a bad or subpar experience with any of the staff there. All have been helpful and extremely knowledgeable about their products. and I have never had a bad or subpar experience with any of the staff there. All have been helpful and extremely knowledgeable about their products. Greg Smith, Kyle Bowler, Aaron Guilbeault, Blake Reilly, Matt Brierton, Meghan Craw, and Jerry Lynn Holley all had some type of involvement in making my purchase a successful one. The dealership is top notch and the Monaco Family run an outstanding operation. Thank you! More
by trafficman337
Employees Worked With
Other Employees :
Kyle Bowler, Aaron Guilbeault, Matt Brierton, Meghan Craw, Jerry Lynn Howley, Blake Reilly
September 05, 2024
Monaco Ford is a very friendly family owned dealership. I have done business with them for over 60 years,parts,sales and service.They are always fair and trustworthy. I have done business with them for over 60 years,parts,sales and service.They are always fair and trustworthy. More
by Boat Guy
Employees Worked With
September 02, 2024
Monaco Ford was communicative and educational in the process of ordering and delivering my vehicle. The contact person Greg Smith was excellent! process of ordering and delivering my vehicle. The contact person Greg Smith was excellent! More
by dfar5255
August 29, 2024
Excellent Customer service and very friendly sales staff….. would definitely recommend Monaco Ford for new or used car purchase.. Sales Folks ver knowable on the products they sell. Made the purchase staff….. would definitely recommend Monaco Ford for new or used car purchase.. Sales Folks ver knowable on the products they sell. Made the purchase very easy….👍🏻 More
by capecod821
Employees Worked With
Other Employees :
Jay, Jillian and Matt were excellent and easy to purchase from…
August 23, 2024
Thank you for making the purchasing of our new Ford F150 enjoyable and so smooth. The staff was great to work with & well educated in their departments . We really enjoyed working with Monaco and would defi enjoyable and so smooth. The staff was great to work with & well educated in their departments . We really enjoyed working with Monaco and would definitely return as a repeat customer in the future. Thank you ! More
by Mdickau1028
Employees Worked With
Aaron , Earl and Matt
August 18, 2024
I never got to test drive the car for days because it had just come in and hadn't been gone over by a technician, detailed or had a large sticker removed. All the people I worked with were so kind and wanti just come in and hadn't been gone over by a technician, detailed or had a large sticker removed. All the people I worked with were so kind and wanting the best outcome for me. I want to thank Jay, Adrian and Cameron. They all were wonderful and my car drives great and I love it. More
by gems4jem
Employees Worked With
see above, Jay, Adrian and Cameron
