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Monaco Ford
Glastonbury, CT
208 Reviews
Welcome to Monaco Ford! We are the winner of the 2014 President's Award given by Ford Motor Company. Located in Glastonbury, CT, Monaco Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Monaco Ford a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-862-1701 for your No-Obligation Internet Price Quote from our Internet Department.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:00 PM
Tuesday 6:30 AM - 6:00 PM
Wednesday 6:30 AM - 6:00 PM
Thursday 6:30 AM - 6:00 PM
Friday 6:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 4:30 PM
Saturday Closed
Sunday Closed
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Showing 208 reviews
January 12, 2025
First time buying from Monaco and had a great experience. I found that everyone was willing to jump in and help cover when others were busy or out. Found the staff to be friendly, took time to explain all I found that everyone was willing to jump in and help cover when others were busy or out. Found the staff to be friendly, took time to explain all details, and there were no pushy sales. More
by AIG
Employees Worked With
Andre in Sales and Jim in Finance
January 06, 2025
Excellent transaction from start to finish! The vehicle is beautiful! Adrian, Ron, and Jay were kind, patient, and exceptional to work with! The vehicle is beautiful! Adrian, Ron, and Jay were kind, patient, and exceptional to work with! More
by jomo295
Employees Worked With
Adrian, Ron, Jay
January 03, 2025
The Monaco Ford staff is very professional, efficient, and friendly. The Monaco family should be proud. and friendly. The Monaco family should be proud. More
by Jonny Bago
Employees Worked With
Other Employees :
Ron Pelletier, Matt Brierton, and of course Caden
December 24, 2024
We loved our sales representative buying this new car. We’ve bought 8 cars here in the last 25 years. Service department went down hill after 2020 and never improved. We’ve bought 8 cars here in the last 25 years. Service department went down hill after 2020 and never improved. More
by Smith253
Employees Worked With
Jillian Franco
December 11, 2024
Working with Greg Smith was great. I would highly recommend him to anybody looking to purchase a vehicle. I would highly recommend him to anybody looking to purchase a vehicle. More
by daveHP1
Employees Worked With
December 10, 2024
Fantastic experience! Was not pressured any point in the process. Sales specialist, Adrian, was extremely knowledgeable, friendly and worked efficiently to get us th Was not pressured any point in the process. Sales specialist, Adrian, was extremely knowledgeable, friendly and worked efficiently to get us through the process. 5 Stars More
by okkuiper
Employees Worked With
Adrian
December 01, 2024
Great experirnce, sales team was great and delivery went well, very Happy with the purchase well, very Happy with the purchase More
by woodymather
Employees Worked With
November 02, 2024
We saw a used pickup on Monaco’s website that interested us. We’ve never owned one in the past but needed a tow vehicle for our camper. Went to Monaco and liked the truck immediately. Our salesman, Adri us. We’ve never owned one in the past but needed a tow vehicle for our camper. Went to Monaco and liked the truck immediately. Our salesman, Adrian, didn’t push the truck on us but answered all our questions. Nice truck…easy-going company. Highly recommend them! More
by dvdbrch1
Employees Worked With
Adrian
October 24, 2024
I was sold a pile of junk with so many technical issues that the engineers at Ford Motor Company can't even figure it out that the engineers at Ford Motor Company can't even figure it out More
by hwcantiquesllc
