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Momentum Volkswagen

Houston, TX

4.8
258 Reviews
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2405 Richmond Ave

Houston, TX

77098

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Showing 258 reviews

March 04, 2022

They Are very Courtieous and attend to almost your every need, you have to catch them when they have Great Deals. Through and one of the best Dealerships I've been to in my entire life! Ask for Elias Taoufi More

by Customer Red Volkswagon 2014 CC Turbo Sport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elias Taoufik and J Hernandez
Mar 09, 2022 -

Momentum Volkswagen responded

Hi , thank you for taking the time to leave a review for us at Momentum Volkswagen of Upper Kirby. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2022

It was a complete pleasure and a total enjoyment working with Tony Roberts as our salesman, he was everything you would want when buying a new car, i would do it again for sure. More

by dwilkins1019
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Roberts, Mike in Finance
Feb 22, 2022 -

Momentum Volkswagen responded

Hi! We're so happy we were able to help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 15, 2022

I submitted an inquiry online regarding the car I wanted. Jesus gave me a call a couple of days later to discuss what features I was looking for. I believe it was a day after speaking to Jesus that he follow More

by Ronniealva
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Teran
Feb 18, 2022 -

Momentum Volkswagen responded

Hi, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

January 30, 2022

I live 2 hours away from the dealership. They delivered the wrong car. Sales rep and GM have disappeared since the issue and haven’t returned calls. Shady garbage. More

by AdrockATX
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesus Teran, Mai Nguyen
Feb 03, 2022 -

Momentum Volkswagen responded

We're disappointed to hear of the negative experience you had at our location. Please reach out to our General Manager at (844) 894-5462 when you can so she can address this situation directly. Thank you and have a great day.

Feb 03, 2022 -

AdrockATX responded

Already tried. I left the GM a message 4 days ago. She hasn’t called me back. VW doesn’t care.

January 28, 2022

My wife and I arrived to view a vehicle we saw online and were surprised at the great deal we had found. Our Ssales rep. Tracey Lopez made the process quick and easy. They did not try to upsell us on anythin More

by jabbey
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Lopez
Feb 03, 2022 -

Momentum Volkswagen responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Momentum Volkswagen of Upper Kirby! We sincerely thank you for the positive review, and look forward to seeing you again soon!

January 13, 2022

TL;DR - Dimitri in sales and Adrian in finance provided an outstanding buying experience. Of the four new vehicle purchases that I have made in the last 10 years, this was easily the most time-efficient an More

by chase_brannen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri, Adrian, Zach, Allison
Jan 15, 2022 -

Momentum Volkswagen responded

Chase, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! We hope you have a great day!

January 11, 2022

Everyone was courteous & very helpful. Especially Tracey Lopez Although...Would've liked paperwork from my inspection to know what was done. More

by Roxanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey Lopez
Jan 14, 2022 -

Momentum Volkswagen responded

Hi Roxanne, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 06, 2022

This was the easiest time buying a vehicle I have ever had, and I have had a lot of vehicles in my life. Professional service from Ashone in sales and Adrian in finance answering all my questions. Highly More

by dfoote52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashone Johnson and Adrian
Jan 11, 2022 -

Momentum Volkswagen responded

Dfoote52, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

January 04, 2022

Absolutely great customer service with Tracey! Both the sales representative & financing associate Adrian where very nice to work with. I had a wonderful experience purchasing my first Volkswagen Atlas Cro More

by ValPal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracey & Adrian
Jan 06, 2022 -

Momentum Volkswagen responded

Valpal, we're happy you found our staff to be so supportive during your experience here at Momentum Volkswagen of Upper Kirby. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 26, 2021

Thank you for a fantastic sales experience. Both sales + financing team were stellar. Glad to have my new Taos. Would be giving multiple referrals for Momentum VW More

by ATI_TX
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David + Adrian
Dec 27, 2021 -

Momentum Volkswagen responded

Ati_tx, thanks for your praise and kind comments about our team. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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