Momentum Volkswagen

Awesome experience!!! Enrico at Momentum Volkswagen got me in an incredible lease on a Jetta and accomplished and accommodated my request! He is the man!!! I would highly r Enrico at Momentum Volkswagen got me in an incredible lease on a Jetta and accomplished and accommodated my request! He is the man!!! I would highly recommend him to anyone!!! More

very frustrated, sensless appointment system I would have given this dealership 0 stars if I could. We had made an appointment to see a vehicle later on the same day when we called. The salesman I would have given this dealership 0 stars if I could. We had made an appointment to see a vehicle later on the same day when we called. The salesman asked if I wanted to set up an appointment to see the car and he would have it ready for us to test drive. However, upon arrival we'd found out that the vehicle we were interested in was sold. As we walked in at the appointed time after having driven for almost an hour through Houston rush hour traffic, Joey started rummaging through the papers on his desk and telling us that he "was just looking up our information" to give us a phone call about what happened. To our question why the car was sold if he had customers, meaning us, coming by appointment to see it, he said that he was truly sorry, as he was.And that this had happened before...We did not know what to say to that. They make appointments, but it really does not mean that the vehicle he/she has made an appointment to see will be there. I guess appointments don't really mean anything and sounds like this is their common practice at this dealership...What sense does this make? Of course, the manager said he was also really sorry and offered help with finding similar vehicle; however, at the end, he did not even asked for our names or contact information. None of them did... We were very frustrated, as we wasted our entire evening in traffic to and from the dealership only to find out that no one really cared about their customers. And worst of all that they really don't care. Apologies without actions mean nothing. Make an appointment if you can elsewhere, who knows maybe they will have your car ready and waiting. Pass on these guys. More

Atlas Steve was very helping with helping us pick out our Atlas. He was very informative and knowledgeable abt our vehicle. We are excited to work with Ste Steve was very helping with helping us pick out our Atlas. He was very informative and knowledgeable abt our vehicle. We are excited to work with Steve in the future. More

2018 Tiguan first-time VW buyer!! I recently traded in my 2013 BMW 3-Series for a brand new 2018 VW Tiguan and my advisor Ashone helped to facilitate the transition and to ease any res I recently traded in my 2013 BMW 3-Series for a brand new 2018 VW Tiguan and my advisor Ashone helped to facilitate the transition and to ease any reservations I had about making the switch to VW. The new 2018 Tiguan is beautiful, sleek and absolutely perfect for me. I've gotten so many compliments and questions about it since I purchased it three days ago! Ashone has been helping our family for years and we have never had any problems with visits to the dealership. He helped my parents in 2013 to purchase a new Jetta and they recently transitioned to a gorgeous new red Passat this year. Ashone also helped my sister buy her first car last year, a sporty silver VW Golf TSI, which she completely fell in love with. I will definitely be recommending Momentum VW in upper Kirby and will tell all my friends, co-workers and family to ask for Ashone. I look forward to staying in the VW family! :) More

Momentum Excellent help from Ashone. Not pushy. We felt very comfortable. Plenty of info. Very courtious. Signing of papers was very straightforward. Would def Excellent help from Ashone. Not pushy. We felt very comfortable. Plenty of info. Very courtious. Signing of papers was very straightforward. Would definitely go back or recommend. More

Blown away ! I would definitely recommend this location to anyone looking for a car. I am a first time buyer in college and the process wasn't hard at all. Rashad I would definitely recommend this location to anyone looking for a car. I am a first time buyer in college and the process wasn't hard at all. Rashad helped me find a great car with low mileage in my price range without costing me an arm and a leg a month. I had been car shopping for a few days and none of the salesmen I believe were as comforting as Rashad. They took care of my first monthly payment and tinted my car for free. I am very pleased with my purchase. Thanks Momentum VW ! More

customer happy and satisfied Professional salesmen Steve g and elite m. Very courteous. And want to help make my car selection and sale a smooth process. Took the time to listen Professional salesmen Steve g and elite m. Very courteous. And want to help make my car selection and sale a smooth process. Took the time to listen to my needs and requirements. Very knowledgeable and experienced. Management and finance mgr also courteous friendly and willing to help to make my car sale a success I rate them number 1 More

Customer Service Courteous and professional service which made the whole experience worthwhile and tolerable. It was a pleasure to conduct the business at hand. Thank Courteous and professional service which made the whole experience worthwhile and tolerable. It was a pleasure to conduct the business at hand. Thank you all for the great service. More

Best customer service Car buying is always a task being that I amma single female. I am always afraid I will taken advantage of and/or given horrible customer service due t Car buying is always a task being that I amma single female. I am always afraid I will taken advantage of and/or given horrible customer service due to my questions and demands. Ashone Johnson was was the sales person that assisted me and he provided excellent customer service. I will be back to purchase with him in August. More

Excellent Customer Service I came in looking for a new car. All of the staff were extremely nice. Ashone was very helpful and informative about the Tiguan I'm interested in gett I came in looking for a new car. All of the staff were extremely nice. Ashone was very helpful and informative about the Tiguan I'm interested in getting. More