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Momentum Volkswagen

Houston, TX

4.8
258 Reviews
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2405 Richmond Ave

Houston, TX

77098

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Showing 258 reviews

December 06, 2021

Great experience, Momentum staff is friendly and provide hassle free service. I recommend this dealership to everyone. More

by tarrba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Roberts
Dec 09, 2021 -

Momentum Volkswagen responded

Tarrba, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! We hope you have a great day!

December 01, 2021

Great dealership! Bought a 2022 Atlas sport over the weekend and it was a great experience. Everyone assisted were great from sales person, sales manager and finance officer. I wish I didn't have to pay More

by Deepak Kharel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexis, ( sales manager) (finance officer)
Dec 05, 2021 -

Momentum Volkswagen responded

Deepak Kharel, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum Volkswagen of Upper Kirby! We sincerely thank you for the positive review, and look forward to seeing you again soon!

November 08, 2021

Easy to do business with. Fair pricing. Ashone is a great rep; met our needs! More

by T Jeffcoat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashone
Nov 10, 2021 -

Momentum Volkswagen responded

T Jeffcoat, we're happy you found our staff to be so supportive during your experience here at Momentum Volkswagen of Upper Kirby. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2021

Good experience, Dimitri was great to work with. Wish they offered customer friendly services e.g home delivery to avoid waiting with kids for hours at the dealer. More

by shaun2reddy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri
Nov 05, 2021 -

Momentum Volkswagen responded

Shaun2reddy, we really appreciate your feedback! We hope to be of service to you again in the future. Best wishes, Momentum Volkswagen of Upper Kirby

October 12, 2021

Great customer Service, Tony is a great salesmen, walked out with a great deal. A+ More

by Ricardo Gomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 14, 2021 -

Momentum Volkswagen responded

Ricardo Gomez, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum Volkswagen of Upper Kirby! If you have any further questions, please give us a call. We're always happy to help!

October 11, 2021

One of the best car buying experiences yet. Professional, courteous without any runaround with a quick closing. More

by George
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cocanegra
Oct 12, 2021 -

Momentum Volkswagen responded

Hi George, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2021

Good communication and great advisors, their services are very helpful especially for new car owners More

by Andy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony
Oct 12, 2021 -

Momentum Volkswagen responded

Andy, your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

September 29, 2021

My experience at Momentum was exceptional! I dropped off my car for maintenance with Zachary ( he is AMAZING!) and traded in my car with the help of another AMAZING person; Ashonne (salesman). These guys kn More

by Damarysr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ashonne & Zachary
Sep 30, 2021 -

Momentum Volkswagen responded

Damarysr, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum Volkswagen of Upper Kirby! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 23, 2021

Mrs. Brenda Williams is FANTASTIC! Customer service is on point. Brenda was very helpful from beginning to end More

by Chelsea Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brenda Williams
Sep 27, 2021 -

Momentum Volkswagen responded

Hi Chelsea Jones! We're so happy we were able to help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 13, 2021

Major squeaking problem with the cylinder breaks. Volkswagon. Would not fix the squeak. They said thats normal. Poor machanics if you ask me. 😡😡😡😡 More

by Not hapoy
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Norman
Sep 16, 2021 -

Momentum Volkswagen responded

We are sorry to hear that you are not happy with the sound from your brakes. Some sound is normal in cool or damp conditions with all Volkswagen models due to the high metallic content mixture in the brake pads themselves. This mixture is great when it comes to stopping your car quickly and safely, but does come with a trade off with some sound in certain conditions. Please reach out directly to our Service Director Joseph Musarra at 713-596-3331 and we would be happy to schedule an inspection of your vehicle’s braking system.

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