Momentum BMW MINI - Service Center

There are several BMW dealerships in Houston but it doesn't seem to matter which one you go to, service is generally mediocre to bad. Recently, I went to Momentum to have my car serviced and my cell p doesn't seem to matter which one you go to, service is generally mediocre to bad. Recently, I went to Momentum to have my car serviced and my cell phone was stolen. Now I realize that was my fault to leave the phone in there but it was their attitude when I called that I found irritating. I left the cell "hidden" behind some CDs in the driver door compartment because it was compeltely out of charge. I ws going to wait while the car was serviced. When they brought the car around, I noticed immediately it was missing. Complained to the service advisor and he couldn't have cared less. His attitude was that I could pretty much expect to have the phone stollen if I was stupid enough to leave it in the car.Did not want to check with the service manager or the shop. I complained to the salesman I bought the car from. He was apologetic but never heard back from. My point, which Momentum seemed to fail to understand, was that you are telling me that I can not trust your employees with a $300 phone but they are completely trustworthy when it comes to the $1000s of service work they claim to have done. There is no way for me to verify that. Character is character. You can't be a tief in one aspect and the pillar of intergrity in another. Form now on I am sticking with independent shops for service. And certainly not buying my next car from Momentum. More