Momentum BMW MINI - Service Center

Phong Bui is my service advisor. He always treats me courteously, respectfully, and promptly. He offers to go out of his way, in my opinion, even quickly responding to emails on weekends when I don't e courteously, respectfully, and promptly. He offers to go out of his way, in my opinion, even quickly responding to emails on weekends when I don't expect such quick response. His service is excellent. More

Called to set up scheduled maintenance appointment and was told to just come in today. Phong was very professional and accommodating. Since I didn't have a appointment all loaner cars were out but Phong c was told to just come in today. Phong was very professional and accommodating. Since I didn't have a appointment all loaner cars were out but Phong came to the rescue. He was able to get me one of the demo cars for the day and even offered to clean it up before he gave it to me. This is service at it's finest. Thank you Phong! More

Phong worked with me from start to finish. He communicated with me even on his off day. My repairs were done very timely. I had a water pump repair and have not had a problem since. I would say m communicated with me even on his off day. My repairs were done very timely. I had a water pump repair and have not had a problem since. I would say my best experience was being allowed to get a couple of estimates first and of course i went with the revised quote even though slightly higher than researched. I highly recommend this dealership! More

Mr. Bui is an excellent service representative. He always takes the time to hear my concerns and explains all of the repairs when needed. He works with my extended warranty plan to get what can be co always takes the time to hear my concerns and explains all of the repairs when needed. He works with my extended warranty plan to get what can be covered, covered! Highly recommend Momentum BMW and especially Phong Bui! More

Phong is a great guy to work with and is very professional and considerate. I would only work with Phong as I know that the work will be done on time and professionally. professional and considerate. I would only work with Phong as I know that the work will be done on time and professionally. More

Phong is very professional and provides excellent customer service. He is always most helpful and very honest. Getting your car serviced is never fun but he always makes sure I have a pleasant experi customer service. He is always most helpful and very honest. Getting your car serviced is never fun but he always makes sure I have a pleasant experience. More

Phong's responsiveness is over the top. Phong is respectful, gracious and always has a smile on is face. I highly recommend him as your service advisor. respectful, gracious and always has a smile on is face. I highly recommend him as your service advisor. More

Great service and treatment from entire staff. Phong was extremely knowlegeable in his dealings with us and provided exceptional service. Would recommend this dealership to anyone that is looking for great extremely knowlegeable in his dealings with us and provided exceptional service. Would recommend this dealership to anyone that is looking for great service . More

Please convey these compliments to my BMW service advisor Phong Bui and his team for providing excellent customer service. It was truly a commendable experience. I know these things do not happen without a g Phong Bui and his team for providing excellent customer service. It was truly a commendable experience. I know these things do not happen without a great deal of effort on the part of everyone at BMW Momentum, and I want you to know how much I appreciate your hard work. Keep up the good work. More

PHONG IS THE BEST SERVICE ADVISOR I HAVE EVER MET. HE IS VERY PROFESSIONAL, VERY COURTEOUS, WELL KNOWLEGED ABOUT THE CAR AND CARES ABOUT HIS CUSTOMERS. PHONG KEEP IT UP. I HAVE KNOWN PHONG FOR ALMOST A YE VERY PROFESSIONAL, VERY COURTEOUS, WELL KNOWLEGED ABOUT THE CAR AND CARES ABOUT HIS CUSTOMERS. PHONG KEEP IT UP. I HAVE KNOWN PHONG FOR ALMOST A YEAR AND HE HAS REALLY IMPRESSED ME. HE IS ALWAYS THERE WHEN I CALL HIM AND WHEN I DO GO TO SEE HIM AT THE SERVICE, HE WELCOMES WITH A WARM SMILE AND THIS IS VERY IMPORTANT. I HIGHLY RATE PHONG AS THE TOP. KEEP IT UP PHONG. U ARE THE BEST. More