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Momentum BMW MINI - Service Center

Houston, TX

4.9
864 Reviews

864 Reviews of Momentum BMW MINI - Service Center

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November 30, 2022

Haide Rafael who was our service advisor was superb! The shuttle service was rapidly available and exceptionally friendly driver. More

by LeAnn Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
November 24, 2022

I had to bring my car back a second time for the same repair. After explaining the issue, the service advisor called me a liar. I won’t be back to this dealership. More

by Richardg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Nov 30, 2022 -

Momentum BMW MINI responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (713) 893-5324 to speak to our manager directly.

November 22, 2022

Knowledgeable staff, excellent workmanship,customer oriented and all at a reasonable price. A dealership worth considering. More

by Dereklowenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Curo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sufyan Siddiqui
Nov 23, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

November 20, 2022

Efficient, thorough, effective, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc More

by Thomas Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anjel Ramirez
Nov 23, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

November 17, 2022

Momentum BMW provided timely, professional service. I would recommend them anytime for service and repairs. More

by phoenixpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaf, Mona, Maria, and Zoey
Nov 18, 2022 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.

November 16, 2022

I have been a customer here for over 15 years and the service department has yet to disappoint . They are quick , professional and communicate well. Jorge Aldana has been my adviser for a few years now . More

by Marjanunwala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caprisha Farr
Nov 18, 2022 -

Momentum BMW MINI responded

We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future.

November 16, 2022

They are Reasonable on pricing and provided evidence of their diagnosis. They did the work in a timely manner. More

by BMH
Recommend Dealer
Yes
Employees Worked With
JW Stephens
Nov 18, 2022 -

Momentum BMW MINI responded

We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future.

November 16, 2022

My service was on time. Services were explained clearly. My service advisor was very polite and knowledgeable. I hope to have Heide as my service advisor the next time I c More

by Mum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide Rafael in service
Nov 18, 2022 -

Momentum BMW MINI responded

We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future.

November 16, 2022

Momentum’s service department keeps my 23+ year old car going in spite of some parts no longer being available. The car remains a joy to drive. The service guys are understanding to my goal of keeping More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef
Nov 18, 2022 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2022

They went above and beyond with the service, treated my and my car as if it was a brand new car even though it’s an E46, certainly the place I would go for a BMW or Mini, never had such a great experience More

by Nelson Alvarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide Rafael
Nov 12, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.

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