Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Momentum BMW MINI - Service Center

Houston, TX

4.9
861 Reviews
Call Service Center (855) 645-6452

861 Reviews of Momentum BMW MINI - Service Center

Sort by
December 07, 2022

John Garza, Service Advisor, has gone above and beyond expected levels in dealing with BMW factory delays in Germany. Has built confidence in my view of BMW capabilities. More

by Wchuff1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Garza
Report | Print
Dec 09, 2022 -

Momentum BMW MINI responded

Hi Wchuff1! We're so happy we were able to help you out! We hope to be of service to you again in the future. Best wishes, Momentum BMW

December 06, 2022

Professional, attentive, clean, welcomes vehicle owners with interest and puts them at ease to expect a good outcome of the vehicle’s repair. They provide good coffee and cookies while waiting. More

by hpbecerra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Report | Print
December 01, 2022

The amazing customer service complementing the amazing job they did. I went there to have my car computer since I don’t have an idea to trouble shoot it and I was very satisafied after the repair. More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ID
Report | Print
Dec 06, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

December 01, 2022

Technician Gabe and the Momentum staff was very helpful and kind. The car wash also did a great job. More

by Mira F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Delacruz
Report | Print
Dec 06, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

December 01, 2022

I am happy with my service advisor Sufiyan Siddiqui. I get an honest opinion as to what needs to be done that’s why I take my car to be serviced by them. More

by neela kamath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufiyan Siddiqui- Service Department
Report | Print
Dec 06, 2022 -

Momentum BMW MINI responded

Hi Neela Kamath! We're so happy we were able to help you out! We hope to see you soon!

Dec 06, 2022 -

neela kamath responded

BMW service is excellent, I have been coming there to service my previous BMW 528i and now my BMW X3 for over 10 years. The service has been the same, very consistent. The staff is friendly and courteous.

November 30, 2022

Haide Rafael who was our service advisor was superb! The shuttle service was rapidly available and exceptionally friendly driver. More

by LeAnn Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
Report | Print
November 30, 2022

Great service and very professional. My service advisor JW was very knowledgeable and very skilled in his profession. More

by tonytony0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW
Report | Print
November 30, 2022

Everyone is courteous, explains every aspect of service, and asks if there are questions. And the work is excellent. More

by Eileencrowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza
Report | Print
Dec 06, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

November 24, 2022

I had to bring my car back a second time for the same repair. After explaining the issue, the service advisor called me a liar. I won’t be back to this dealership. More

by Richardg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Report | Print
Nov 30, 2022 -

Momentum BMW MINI responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (713) 893-5324 to speak to our manager directly.

November 22, 2022

Knowledgeable staff, excellent workmanship,customer oriented and all at a reasonable price. A dealership worth considering. More

by Dereklowenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Curo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sufyan Siddiqui
Report | Print
Nov 23, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

1
...
76
77
78
...
87