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Momentum BMW MINI - Service Center

Houston, TX

4.9
864 Reviews
Call Service Center (855) 645-6452

864 Reviews of Momentum BMW MINI - Service Center

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December 23, 2022

Amazing service and amazing staff, customer service is next level, highly recomend momentum bmw for all your needs More

by Amattonen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Ross
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Jan 03, 2023 -

Momentum BMW MINI responded

Amattonen, thank you for your kind words and this wonderful review! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 22, 2022

Jorge is always courteous and quick to respond. He helps to find and fix the problem as quickly as possible, accommodates a loaner or shuttle as much as he can. More

by bz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aldana
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Jan 03, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2022

Mario is awesome. Clearly explained services I was getting and any additional information that I needed from that visit. Didn’t make the visit feel rushed and answere More

by stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vega 10 stars
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Dec 23, 2022 -

Momentum BMW MINI responded

Stacey, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 20, 2022

Miguel my service representative, was great and very personable. I also appreciate that after seeing that it would take too long for the shuttle, you sent an Uber to pick me up. That's a good look and More

by sebean17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel in Service
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Dec 20, 2022 -

sebean17 responded

Miguel my service representative, was great and very personable. I also appreciate that after seeing that it would take too long for the shuttle, you sent an Uber. That's a good look and shows great customer service.

December 18, 2022

STUPENDOUS MARVELOUS WONDERFUL INCREDIBLE FRIENDLY REMARKABLE TOP CUSTOMER SERVICE LIKE A BRAND NEW CAR LASTLY CEDRIC ROSS! More

by ROB MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Ross
Report | Print
Dec 23, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 17, 2022

I appreciated the loaner car Ben bough it took weeks in advance and the ease of checking out. More

by ncetherapy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Vega
Report | Print
Dec 23, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 16, 2022

I’m a big fan to Momentum BMW they are very professional truthful fulfill my need on time More

by Bashar Alaswad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed (Sirgo) El Sirgany
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 23, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2022

Miguel Ramírez was very kind and helpful. I would definitely recommend him as an advisor to friends and relatives. Momentum BMW has the best service all around Houston. Thank you More

by sanche4c
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel, Ramírez
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December 14, 2022

Sean Allen is a top notch service advisor, he explained all the process including turnaround time and also loaner options, he then give a follow up call after its all done. Thank you Sean More

by Be MJ Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Jeanlewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Allen Delacruz
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Dec 16, 2022 -

Momentum BMW MINI responded

Be Mj Sanchez, we're happy to hear you had such a positive experience with our team! We hope to see you soon!

December 13, 2022

This is the best customer service I’ve had! Very professional and knowledgeable! JW Stephens takes care of my needs and I would not hesitate to recommend anyone else! More

by Erasmussen11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW Stephens
Report | Print
Dec 16, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Dec 16, 2022 -

Erasmussen11 responded

Thanks so much!

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