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Momentum BMW MINI - Service Center

Houston, TX

4.9
861 Reviews

861 Reviews of Momentum BMW MINI - Service Center

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January 14, 2023

Scheff and the entire team at Momentum consistently take great care of every need I have. I appreciate the dedication to amazing customer service. More

by C Skidmore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Krippendorf
Jan 18, 2023 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

January 14, 2023

The service department is first class. They are friendly, efficient, and take great care of their clients. The repairs are complete and well-done, I’ve never had to bring my car back to re More

by bob.roy1016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Fuentes
Jan 20, 2023 -

Momentum BMW MINI responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

January 12, 2023

I have never had anything but stellar service here! Joe is so kind and efficient in service. Today, I needed an oil change before heading out of town, and Joe made it happen. The team here is pretty aw More

by alyssacaveness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in Service
Jan 16, 2023 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 11, 2023

Been satisfied with the performance of BMW. So glad to find an honest and reliable, approachable advisor. I trust BMW. Everyone in the service area are amazing , respectful. More

by litambltx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom my sales man is no longer working for you. I bought 2 cars from him. He’s amazing
Jan 18, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 10, 2023

The experience of getting my car serviced at Momentum BMW is always satisfactory. The staff is very friendly. The waiting area is comfortable and open. My service advisor JW Stephens, is thorough in explaini More

by David11bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JW Stephens
Jan 18, 2023 -

Momentum BMW MINI responded

David11bennett, we are so happy to read such a great review about Momentum BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

January 09, 2023

Once again my service advisor Chef is the reason I will probably buy again with you guys. More

by Willisloans2000@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Momentum BMW MINI responded

We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 09, 2023

Courteous, friendly, knowledgeable, and fast service. Only wish they were on the Katy Freeway, closer to my home. More

by Jon Wagner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I D
Jan 18, 2023 -

Momentum BMW MINI responded

We're glad you had such a wonderful experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

January 08, 2023

Always customer friendly and very knowledgeable about their products. Facility is outstanding and comfortable customer waiting rooms More

by Martin jr
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Selvin Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2023 -

Martin jr responded

You’re always made comfortable at the dealership that they value you as a customer

January 08, 2023

Friendly efficient service. My service advisor always keeps me informed about work to be done, both expected and unexpected. I appreciate the team’s thoroughness in their servic More

by Pcherry52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel
Jan 16, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 07, 2023

Momentum BMW always has attended my needs. Great dealership to go and I recommend Jorge Aldana as a service advisor. Always knowledgable about my 340i amd X3! Thank you! More

by Emmanuel M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Aldana
Jan 18, 2023 -

Momentum BMW MINI responded

Hi Emmanuel M! We're so happy we were able to help you out! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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