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Momentum BMW MINI - Service Center

Houston, TX

4.9
861 Reviews

861 Reviews of Momentum BMW MINI - Service Center

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January 20, 2023

Great reliable service, 7 BMW’s and 2 Minis over 23 yrs, New location is awesome. More

by Shef.habhab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Curo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2023 -

Momentum BMW MINI responded

Hi Shef.habhab, we are very happy to have provided you with such a positive experience!

January 20, 2023

Took our 2012 Mini Cooper in to try to determine cause of a rattling issue. Of course the weather was beautiful and the rattle did not appear. However I had some other items I wanted address with regard to More

by sramed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Stephens
Jan 25, 2023 -

Momentum BMW MINI responded

Hi Sramed, we are very happy to have provided you with such a positive experience!

January 19, 2023

Told me one thing when I got there it was another not straightforward at all, very misleading. Didn't apply service coupon. More

by Black Man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/a
Jan 20, 2023 -

Momentum BMW MINI responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback.

January 18, 2023

Sufyan is an excellent service advisor. His prompt attention to details is excellent and the reason I return to you for service. More

by norma.reyna1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufyan
Jan 20, 2023 -

Momentum BMW MINI responded

Hi Norma.reyna1, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 18, 2023

Momentum BMW Southwest Freeway always care about their customers. Their team show Excellence and Professionalism. More

by CollusLong
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Barry Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us!

Jan 20, 2023 -

CollusLong responded

I bought my BMW on 12/4/22 and I had the privilege working with two of the most experienced salesmen ever! Patrick and Barry made sure that I got top notch service. IF I could rate Momentum BMW I would give them 5 stars!

January 18, 2023

Had a very great experience very professional and exceeded my expectations! Keep up the good work More

by pupusajunior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jan 20, 2023 -

Momentum BMW MINI responded

Hi Pupusajunior, we are very happy to have provided you with such a positive experience!

January 18, 2023

Excellent and friendly service. Having a loaner makes a huge difference. Great tint job too. More

by Meegank
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mikah Granados-Rios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Momentum BMW MINI responded

Hi Meegank, we are very happy to have provided you with such a positive experience!

January 17, 2023

Great service, amazing communication from the team, fast service with very high quality. Flexible appointments times. More

by m.sameh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us!

January 17, 2023

The service was excellent. The staff was very friendly and professional.. The wait time was set at the start of the visit and met my expectations, More

by carolyn0600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony / Viet Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric Ross
Jan 20, 2023 -

Momentum BMW MINI responded

Hi Carolyn0600, thank you so much for your positive comments about Momentum BMW!

January 16, 2023

As always, service is top notch as I’ve come to expect. Starting with booking appointments to pickup and in-between all is well done. Communication is also excellent. More

by ADMX6M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto Iglesias in service
Jan 20, 2023 -

Momentum BMW MINI responded

Admx6m, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW!

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