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Momentum BMW MINI - Service Center

Houston, TX

4.9
852 Reviews

852 Reviews of Momentum BMW MINI - Service Center

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October 17, 2024

Great service and a super service coordinator Robert Borham! We will always bring in our car too you! More

by bgarrett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohamed (Sirgo) El Sirgany
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 16, 2024

I Highly recommend Momentum BMW ! Haide in the service department is the Best ! She knows how to take care of her customers. She's very informative and does her job well !! More

by villamarisol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2024 -

Momentum BMW MINI responded

Hi, thank you so much for your high rating! We hope to see you soon!

October 14, 2024

The service received here is always top notch. Whether it is the actually service provide or the excellent customer service representative. I would recommend this dealership to any one that owns a More

by Sdthibodeaux
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide Perez
Oct 18, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

October 14, 2024

The very BEST! Always a pleasure. From Zoey in scheduling to my Service Advisor Sufyan everyone is friendly, service minded, respectful, most helpful, and cheerful! More

by arc.rear_0j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bjorn Burke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Momentum BMW MINI responded

Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 13, 2024

Very disappointed because the tech failed to reset both oil change and brake fluid service notification and now I have to take the car back to the dealership to get it done by taking some time off my busy More

by ysapog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Heidi
Oct 18, 2024 -

Momentum BMW MINI responded

Thank you for reaching out. We'd like the opportunity to turn your experience around. Please reach out to us at (855) 645-6452 at your earliest convenience and we will fix this for you.

October 13, 2024

Josh went extra mile to get my college-age daughter's car serviced on short notice. I am happy with the results. Josh communicated effectively and is easy to work with. The tire service rep was helpful as we More

by todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Sanchez
Oct 18, 2024 -

Momentum BMW MINI responded

Hi Todd, thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2024

From the moment I pulled in the service bay, I was immediately taken care of. Sufyan Siddiqui took all my information to set me up in the system and kept me informed the whole time, had my car washed, More

by jaservices1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufyan Siddiqui (5 stars)
Oct 18, 2024 -

Momentum BMW MINI responded

Hi, thank you for taking the time to leave a review for us at Momentum BMW. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

October 09, 2024

Everyone was great and took care of me. But now I have oil leak that I did not have before. More

by Robert Greer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Oct 13, 2024 -

Momentum BMW MINI responded

Hello Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 09, 2024

The dealership the people are first class. However part replacement cost are super high and outrages More

by referee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Momentum BMW MINI responded

Thank you for taking the time to let us know how we did. We hope you have a great day.

October 09, 2024

Brandon in Service awesome service kind and very helpful. He was knowledgeable about the service and verified all options More

by yolanda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Adesuyi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Momentum BMW MINI responded

Yolanda, thank you for your kind review; we are happy to pass along your comments to the team here at Momentum BMW! We look forward to your next visit! Take care!

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