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Momentum BMW MINI - Service Center

Houston, TX

4.9
717 Reviews
Call Service Center (855) 645-6452

717 Reviews of Momentum BMW MINI - Service Center

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November 30, 2022

Everyone is courteous, explains every aspect of service, and asks if there are questions. And the work is excellent. More

by Eileencrowell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Garza
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Dec 06, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

Helpful
November 30, 2022

Haide Rafael who was our service advisor was superb! The shuttle service was rapidly available and exceptionally friendly driver. More

by LeAnn Gutierrez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Na
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Helpful
November 30, 2022

Technician Gabe and the Momentum staff was very helpful and kind. The car wash also did a great job. More

by Mira F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Delacruz
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Dec 06, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future.

Helpful
November 30, 2022

I am happy with my service advisor Sufiyan Siddiqui. I get an honest opinion as to what needs to be done that’s why I take my car to be serviced by them. More

by neela kamath
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sufiyan Siddiqui- Service Department
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Dec 06, 2022 -

Momentum BMW MINI responded

Hi Neela Kamath! We're so happy we were able to help you out! We hope to see you soon!

Dec 06, 2022 -

neela kamath responded

BMW service is excellent, I have been coming there to service my previous BMW 528i and now my BMW X3 for over 10 years. The service has been the same, very consistent. The staff is friendly and courteous.

Helpful
November 24, 2022

I had to bring my car back a second time for the same repair. After explaining the issue, the service advisor called me a liar. I won’t be back to this dealership. More

by Richardg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Nov 30, 2022 -

Momentum BMW MINI responded

It's upsetting to hear that you did not receive the top-notch service we strive to provide. If you are willing to give us another chance, please reach out to us at (713) 893-5324 to speak to our manager directly.

Helpful
November 22, 2022

Knowledgeable staff, excellent workmanship,customer oriented and all at a reasonable price. A dealership worth considering. More

by Dereklowenstein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tatiana Curo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sufyan Siddiqui
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Nov 23, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Helpful
November 19, 2022

Efficient, thorough, effective, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc, etc More

by Thomas Smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anjel Ramirez
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Nov 23, 2022 -

Momentum BMW MINI responded

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Helpful
November 16, 2022

Momentum’s service department keeps my 23+ year old car going in spite of some parts no longer being available. The car remains a joy to drive. The service guys are understanding to my goal of keeping More

by Kate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef
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Nov 18, 2022 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
November 16, 2022

Momentum BMW provided timely, professional service. I would recommend them anytime for service and repairs. More

by phoenixpark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shaf, Mona, Maria, and Zoey
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Nov 18, 2022 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future.

Helpful
November 16, 2022

My service was on time. Services were explained clearly. My service advisor was very polite and knowledgeable. I hope to have Heide as my service advisor the next time I c More

by Mum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide Rafael in service
Report | Print
Nov 18, 2022 -

Momentum BMW MINI responded

We're glad to hear you enjoyed your visit. We hope to be of service to you again in the future.

Helpful
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