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Momentum BMW MINI - Service Center

Houston, TX

4.9
861 Reviews
Call Service Center (855) 645-6452

861 Reviews of Momentum BMW MINI - Service Center

Sort by
April 16, 2023

They got me in and out in one day and we're very helpful and patient More

by Judy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Evans, Daniel Hinojosa
Report | Print
Apr 21, 2023 -

Momentum BMW MINI responded

Hello Judy, thank you; we appreciate your feedback! We hope you have a great day!

April 15, 2023

Rocky (sales) and Miguel (service) were great to work with, I highly recommend Momentum BMW More

by Sheila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky
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Apr 21, 2023 -

Momentum BMW MINI responded

Sheila, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

April 15, 2023

Momentum BMW customer service representative offer great customer experience, and top notch workmanship. Miguel is phenomenal. More

by Tere
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Ramire
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Apr 20, 2023 -

Momentum BMW MINI responded

Tere, we're happy you found our staff to be so supportive during your experience here at Momentum BMW. We hope you have a great day!

April 14, 2023

All of the people are very nice and try very hard to get your car problems fixed to your satisfaction. More

by Campboss99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide gets 5 stars
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Apr 20, 2023 -

Momentum BMW MINI responded

We're glad to hear you enjoyed your visit. If you're ever in need of more help, please let us know!

April 14, 2023

AWESOME people and service. I.D. is the best !!! They will explain the issue at hand in details and will suggest urgent vs "can wait" fixes. They will always explore what can be More

by jlkamwa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I.D.
Report | Print
Apr 20, 2023 -

Momentum BMW MINI responded

Our #1 priority is creating amazing experiences, so we're glad to hear you enjoyed yours! We hope we can be of service again in the future.

April 14, 2023

The service rep was exceptional in being clear about my cars issues and frequently updated me More

by Terryobot2014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
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Apr 20, 2023 -

Momentum BMW MINI responded

You're the best, Terry! Thanks for choosing us for your automotive needs! Let us know if we can help you in the future.

April 13, 2023

Service center is very clean very efficient. Miguel Ramirez was extremely helpful in getting my car in and out on time. More

by wkthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miguel Ramirez
Report | Print
Apr 21, 2023 -

Momentum BMW MINI responded

We strive to provide exceptional service to every guest! We’re delighted to hear your experience was great. We do hope we can be of assistance in the future. Take care!

April 12, 2023

I like Momentum because of their friendly staff, Free shuttle, and they get the job done. More

by Ajaussie2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel, Heidi. I highly recommend.
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Apr 21, 2023 -

Momentum BMW MINI responded

Thank you so much for your high rating! Please don't hesitate to reach out to us if there's anything more we can do!

April 12, 2023

Clean and comfortable lobby with friendly and accommodating staff is just a start. The advisor is knowledgeable and doesn’t recommend service that’s not necessary. My car is 7 years old but dr More

by Carlas32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric Ross
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Apr 21, 2023 -

Momentum BMW MINI responded

Carlas, we're pleased that you had a great experience! Thanks for choosing us for your automotive needs! Let us know how we can help you in the future.

April 12, 2023

Best customer service in town ! ! Fast service! Friendly people ! Clean dealership !! Wouldn’t go anywhere else for service and parts !!! More

by sws618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony / Viet Nguyen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cedric
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Apr 21, 2023 -

Momentum BMW MINI responded

Your satisfaction is our top priority. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

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