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Momentum BMW MINI - Service Center

Houston, TX

4.9
862 Reviews

862 Reviews of Momentum BMW MINI - Service Center

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September 20, 2023

Our service advisor, Cedric, was very conscientious about maintaining good communication. Also he looked beyond the services we requested to point out some maintenance that we didn’t know we needed, which we More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Sep 23, 2023 -

Momentum BMW MINI responded

Jamie, thank you again for taking the time to let us know how we did. We are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

September 16, 2023

Sufyan in the Service Department was great. He explained the various charges and the process. Kennedy and Bree were super helpful with the shuttle and connecting me with the right folks for the More

by thebluewire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariah
Sep 19, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 16, 2023

Promptly greeted! Everyone is friendly, helpful, and welcoming! Car maintenance completed in a timely manner. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Javier
Sep 19, 2023 -

Momentum BMW MINI responded

We're so happy we were able to help you out! We look forward to your next visit! Take care!

September 15, 2023

My service advisor got me in and out very quickly. She really took care of me. More

by kaspiller1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heidi
Sep 19, 2023 -

Momentum BMW MINI responded

We're so happy we were able to help you out! We hope to see you soon!

September 14, 2023

This dealership is by far my choice to service my BMW. The service department does a great job. They are busy, but always make sure to take the time to communicate and address any issues or concerns. More

by MoPo21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heide Rafael
Sep 17, 2023 -

Momentum BMW MINI responded

Hello, Thank you for taking the time to let us know how we did. We hope to be of service to you again in the future. We hope you have a great day!

September 14, 2023

Excellent quality service and very professional staff. I have been using this dealership for over 20 years.Shef Habhab has always looked out for me and my family and has been awesome about communicating t More

by Jimmy b
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shef HabHab
Sep 16, 2023 -

Momentum BMW MINI responded

Jimmy, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 13, 2023

They gave excellent service, great knowledge of the problem is and how long it will take to get it corrected. The support staff are supper efficient. Got you the ride home and back to collect your car. More

by BlueLeasure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Advisor J. W. Stephen
Sep 16, 2023 -

Momentum BMW MINI responded

Hello, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 13, 2023

The service advisor Jorge was fantastic in managing my vehicle. He kept me updated and was through throughout the process. More

by myra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Sep 16, 2023 -

Momentum BMW MINI responded

Myra, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

September 12, 2023

This place is amazing they are professional and friendly. They were fast and didn’t have me waiting for along time More

by sean.wilburd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean the service rep
Sep 15, 2023 -

Momentum BMW MINI responded

Hi Sean, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 11, 2023

It is always a pleasure working with Cedric. He makes any situation l am faced with less fearful. He is truly an asset to this organization. More

by SindyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Max White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Momentum BMW MINI responded

Sindy, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

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