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Momentum BMW MINI - Service Center

Houston, TX

4.9
861 Reviews

861 Reviews of Momentum BMW MINI - Service Center

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September 24, 2023

I thought the service writer was knowledgeable and in addition to an oil change being needed he found that it needed a software update More

by Hdm5201
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Perez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Momentum BMW MINI responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2023

Miquel Ramirez has been excellent professional service,but you technician are not very good and fee is too high. More

by johnyhchu
Recommend Dealer
Yes
Employees Worked With
Miguel Ramirez
Sep 26, 2023 -

Momentum BMW MINI responded

Hello, thank you for bringing this matter to our attention. We will use this as an opportunity to improve. We look forward to your next visit.

September 22, 2023

The team at Momentum BMW is always attentive, kind, helpful, and understanding. They have great service advisors! I especially recommend Miguel Ramirez. More

by Lili
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Davila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Momentum BMW MINI responded

Lili, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2023

Momentum’s online scheduling, plus the extremely efficient service personnel made the servicing of my X3 simple. Nice job!! More

by thomas.brown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Sep 26, 2023 -

Momentum BMW MINI responded

Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 22, 2023

Scheduling appointment was easy online. The service was fast and excellent. They fixed my car and got it back to me quick More

by nmhndo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ID
Sep 26, 2023 -

Momentum BMW MINI responded

Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 21, 2023

Jorge is knowledgeable, professional and always polite! He makes our visit very enjoyable. Thank you for the great customer service. More

by Fmontlouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Sep 24, 2023 -

Momentum BMW MINI responded

Hello, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We look forward to your next visit! Take care!

September 21, 2023

Service manager, Joe Fuentes was knowledgeable and very helpful, able to arrange a loaner for me to run errands while the work was being done professionally and quickly at the shop. My X5 is now running li More

by erictk88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Fuentes Service Manager
Sep 23, 2023 -

Momentum BMW MINI responded

We're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

September 20, 2023

Haide was wonderful! The whole process was a so easy and excellent customer service. Definitely coming back to maintain my car! More

by Veronica Salazar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haide Rafael
Sep 23, 2023 -

Momentum BMW MINI responded

Veronica, thank you for taking the time to let us know how we did. We look forward to your next visit. We hope you have a great day!

September 20, 2023

Our service advisor, Cedric, was very conscientious about maintaining good communication. Also he looked beyond the services we requested to point out some maintenance that we didn’t know we needed, which we More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cedric
Sep 23, 2023 -

Momentum BMW MINI responded

Jamie, thank you again for taking the time to let us know how we did. We are happy to pass along your comments to the team! If you have any further questions, please give us a call. We're always happy to help!

September 20, 2023

They are so professional and kind with their service. They make you feel at home. More

by EO
Recommend Dealer
Yes
Employees Worked With
Hadie
Sep 23, 2023 -

Momentum BMW MINI responded

Thank you so much for your positive comments about Momentum BMW! We look forward to your next visit! Take care!

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